Get In Touch With SDI

Becoming a ‘Community Member’ of SDI is now FREE!
Just register online today and create an account. Anyone can purchase an upgrade to ‘Premium Membership’ to receive exclusive, premium access, benefits, discounts and content to valuable ITSM resources, tools and opportunities.

XLA – Half Day
Workshops -1 Day
ITIL®4 – 2 Days
Senior Analyst to Team Leader – 2 Days
Service Desk Analyst – 3 Days
Service Desk Manager – 4 Days

The training courses that have an exam with them are the Service Desk Analyst (SDA) the Service Desk Manager (SDM) and ITIL®4.

Your exam voucher will be valid for 1 year from the last day of your training course.

Usual timings for our courses are below, but you should always check the confirmation email details before attending to be sure you are prepared:
XLA – 09:30 – 13:30
Workshop – 09:00 -16:30
ITIL®4 – 2 Days – 09:00 -16:30
Senior Analyst to Team Leader – 2 Days, 09:00 -16:30
Service Desk Analyst – 3 Days, 09:00 -16:30
Service Desk Manager – 4 Days, 09:00 -16:30

Login, find the team icon on the main page. Click on it and add the email address of anyone you wish to add. They will then be emailed and invite to generate their own login details.

Depending on what add on you get this can be either 5 or your whole team.

Premium Members can enhance and personalise their SDI Membership experience by choosing which perks, discounts and offers they want to add to their membership. These discounts, offers and products are called membership ‘Bolt-Ons.’

To book your Spark tickets, visit the Spark website and click book now:
SDI Conference 

Alternatively you can email events@sdi-e.com

To enter the awards you will need to create a free account here:
sdi.awardsplatform.com/
Select the award you wish to enter.

Alternatively you can email events@sdi-e.com

Please have a look at the following link for the Speaker Agenda:
sdiconference.co.uk/agenda

For our experience events and tools days, please go to the following link:
SDI /events/

Select the event and click the book now button which will take you to a page to register for the event.

For our full costs contact our team hello@sdi-e.com, the cost can vary depending on your requirements ensuring you get the most out of the programme.

It is possible to earn your Service Desk Certification and a star rating within 10 months if you exceed the minimum score required to earn Certified status.

Most organisations commit to two years to start off with, then remain in the SDC programme for varying times afterwards. Some companies have remained for 14 years.

Please visit the SDC webpage and contact us to book.