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Service Desk
Certification
What is Service Desk Certification?
Global Best Practice Standard
Service Desk Assessment
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On-line performance assessment
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What is Service Desk Certification?
Global Best Practice Standard
Service Desk Assessment
Pre-Certification Workshop
On-line performance assessment
NEW: SDI & MetricNet Benchmarking Service
Become An SDC Partner
Service Desk Essential Handbook
Certification Success Stories
Certified IT Services & Organizations
Training &
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Service Desk Manager
Senior Analyst to Team Leader
Service Desk Analyst
ITIL4®
In-House Training
SDI’s Virtual Classroom
Self-taught eLearning – SDA
Download Service Desk Professional Standards
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Find a course…
Service Desk Manager
Senior Analyst to Team Leader
Service Desk Analyst
ITIL4®
In-House Training
SDI’s Virtual Classroom
Self-taught eLearning – SDA
Download Service Desk Professional Standards
Recruitment Via SDI
Service Desk Professional Standards
Developing A Top Performing Team
Service
Improvement
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How healthy is your service?
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Service Improvement Support
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Why Join SDI?
Our Members
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MetricNet Resources for SDI Members
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Recruiting Via SDI
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IT Service & Support Awards 2022
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IT Service & Support Awards 2022
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*UNITY21* ESM Conference On-Demand
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Tools & Technology Hub
Tool Selection Service
UK ITSM Tools & Tech Market Review – Report
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Tools & Technology Hub
Tool Selection Service
UK ITSM Tools & Tech Market Review – Report
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Tool Suppliers- work with us!
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Service Desk
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The Role of The Service Desk in IT Security
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