The Service Desk’s Role in Risk Management –

Virtual Event (on-demand)

Watch the on-demand sessions from The Service Desk’s Role in Risk Management virtual event and learn how the Service Desk can drive a risk aware culture in your organisation.

Watch the sessions on our SDI BrightTalk channel:

Marc Alexander, Regional Security Program Manager, Microsoft

Show your working out: risk management relies on transparency

Matt Turner, Founder, Principal Service Management & Lean Agile Coach, Consultant, Kanban Trainer (AKT), hapus

Governance Is Cool – Really..!

Barclay Rae, Consultant, Author, Podcaster

Building resilient organisations with comprehensive service management practices

Practical Risk Management at the Service Desk

Service Desk Knowledge – The Key to Mitigating Risk

Keith Reeves, Service Management Team Leader, Digital Health and Care Wales

Defending Against Social Engineering Attacks on the IT Service Desk

Embedding Risk & Governance

Complexity, Risk, and the Service Desk