Team is our most popular membership type with thousands of members covered by this comprehensive package. It is ideal for single location service desks.

It gives you and your team access to SDI’s training, knowledge, library, networking and discounts. Team members receive their very own Account Manager to provide fast service and advice on all our products and events.

It’s the perfect option if you plan on developing your service desk by training several members of your team. Team Membership is priced at just £645 with discounts available for charities and educational institutes. Get in touch on 01689 889100 if you think you are eligible for these discounted rates.

Team Membership Includes:
  • Team log-in to premium member content in the online SDI Resource Library 
  • Discount on all SDI public training courses for the service desk team 
  • £200 discount per day on SDI in-house training  
  • Team use of the prestigious SDI logo 
  • Service Improvement product discounts for the service desk team 
  • Discounts on the standard annual Conference ticket price for the service desk team 
  • 3 Benchmark Buddy requests 
  • Free vacancy promotion service 
  • Free Awards entries 
  • Access to MetricNet Service Desk Toolkit templates & calculators 
  • One complimentary Benchmarking Data Pack from MetricNet 
  • SDI Recruitment discount for the service desk team 
  • Free SDI face-to-face event places for the service desk team

Team Membership



Need help?

To speak to our Membership team, please call us on +44 (0)1689 889100 or complete the form by clicking the button below.

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