Find out what you could achieve with Service Desk Certification

We work with service desks across all industries and sectors to help them overcome their challenges and to benchmark, improve and verify their service maturity level through Service Desk Certification. The organisations below are just a few of those who have told us about an incredible range of benefits and lasting improvements they’ve achieved as a a result of achieveing Service Desk Certification with SDI.


NHS Lothian: Improving Customer Care with Service Desk Certification

O2 Telefónica Retain Five-Star World Class Service Desk Certification

Canterbury Christ Church University

Canterbury Christ Church University Achieves 98% Customer Satisfaction With Service Desk Certification

Greater Manchester Commissioning Support Unit: Achieving SDI’s 2 Star Service Desk Certification

Timico Technology Services: Becoming Certified As A ‘Pro-Active’ Service Desk

Bournemouth Uni

Bournemouth University: Becoming Certified has Given them clear Mission, Vision and Strategy


UKN Group: Achieving SDI’s 4 Star Service Desk Certification

iT Lab: Achieving 3 Star Service Desk Certification

Questions about Service Desk Certification?

Contact one of our friendly advisers on +44 (0)1689 889100 or email to discuss whether certification can help you with the challenges your service desk is facing and the next steps to begin the journey to achieving Certification with SDI.

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