Find out what you could be achieving with Service Desk Certification We work with service desks across all industries and sectors to help them overcome their challenges and to benchmark, improve and verify their service maturity level through Service Desk Certification. The organisations below are just a few of those who have told us about an incredible range of benefits and lasting improvements they’ve achieved as a a result of achieveing Service Desk Certification with SDI. Canterbury Christ Church University Achieves 98% Customer Satisfaction With Service Desk Certification Greater Manchester Commissioning Support Unit: Achieving SDI’s 2 Star Service Desk Certification Timico Technology Services: Becoming Certified As A ‘Pro-Active’ Service Desk Bournemouth University: Becoming Certified has Given them clear Mission, Vision and Strategy UKN Group: Achieving SDI’s 4 Star Service Desk Certification iT Lab: Achieving 3 Star Service Desk Certification Want to know more? Discover the benefits to becoming certified and where to begin if you are interested in joining the programme to start your own service improvement journey. Questions about Service Desk Certification? Contact one of our friendly advisers on +44 (0)1689 889100 or email firstname.lastname@example.org to discuss whether certification can help you with the challenges your service desk is facing and the next steps to begin the journey to achieving Certification with SDI.