Measuring and Making the Most of Metrics

We want to find out what you’re reporting on and what you do with the data to help us understand how the industry could report more efficiently and gain more value from metrics. Take this survey for a chance to win £100 in Amazon vouchers!


Salary Survey 2017/18

The 2017/18 Salary Survey is designed to enable us to develop a greater understanding of salaries and incentive packages in the IT Service Desk Industry.  You can help us to get an accurate picture of what’s happening in the industry right now by taking this short survey. Responses are strictly confidential and only aggregate findings will be reported.


SDI Member Satisfaction Survey

We’re always looking for ways to improve what we offer to our members. We would be grateful if you could spend a few minutes taking this short survey to help us achieve our mission of inspiring service desks to be brilliant!

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