Selecting an ITSM Tool: A Service Manager’s Guide

 The finished report will provide a guide for any size service desk looking to purchase a tool. We will present stories from both service desk and vendor perspectives, enabling you to benefit from those who have recently gone through the process.



SDI Member Satisfaction Survey

We’re always looking for ways to improve what we offer to our members. We would be grateful if you could spend a few minutes taking this short survey to help us achieve our mission of inspiring service desks to be brilliant!

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