Online Service Desk
Software Exhibition

With real-time product demonstrations plus an introduction from each supplier, it's a great place to begin your tool selection project. Watch the videos and discover the on-demand exhibition you can visit whenever you choose.

“I needed a one stop shop where I could view multiple products side by side… The key benefit was that it allowed me to narrow down my choices quickly. Seeing the products in action was much more efficient than signing up for demos and having to trawl through myself.”  Dave Woods, IT Support Manager, Utilita        

Sunrise IT Service Management Software


 
Demanding service desks trust Sunrise to deliver Service Management software that is resilient, scalable and flexible. Sunrise holds the latest SDI Service Desk Certification reporting standard, and is proud to be an IBM Business Partner, hosting its cloud services on Bluemix, a world class SaaS platform.
 

Sunrise Software's Reporting Capabilities


 
Sunrise Software's reporting capabilities are certified as being aligned to the SDI Service Desk Standard. Watch this short video to see the Sunrise reporting functionality in action.

 

Excellent Service Management Made Easy


 
Sumit De shows TOPdesk’s highly user-friendly interface. He takes a look into the responsive Knowledge Base, the built-in reporting capabilities, some examples of time-saving action sequences, and finishes with a demonstration of the API Marketplace.
 

Transform Service Delivery


 
Managing your service desk is easy with Cherwell - we help you deliver more in less time, because we are truly codeless. With our integrated dashboards and application library, end-to-end visibility and reporting, as well as cross functional service delivery you’re the one in control, right across your organisation.
 

IT Service Management for Modern Employees


 
Samanage, the Service Success Company, is the most reviewed and highest rated IT service desk solution. The cloud-based service management platform is smart and easy to use. With more than 2,000 customers around the world in a variety of markets, our software can be tailored to meet your needs.

 

Your IT, Centralized



 
SysAid is an ITSM, Service Desk and Help Desk software solution that integrates all of the essential IT tools into one product. Its rich set of features include a powerful Help Desk, IT Asset Management, and other easy-to-use tools for analysing and optimising IT performance.
 

Keeping People Safe and Businesses Running


Up to 80% of downtime is caused by human error or a failure to follow set processes. The Everbridge Platform enables you to manage your response to Critical IT Events across the entire organisation, ensuring that the right experts are engaged as quickly as possible and communicating the most up-to-date information.

ITSM & ITOM Software



 
Axios Systems is committed to innovation by providing rapid deployment of SaaS and On-Premise IT Service Management (ITSM) and IT Operations Management (ITOM) software. Our comprehensive, fit-for-purpose solution, assyst, is designed to transform IT departments from technology-focused cost centers into profitable business-focused customer service teams.
 

Axios Automation


 
How to adopt a “Shift-Left” approach using assyst. We show you how you can do more with less through automation while also providing useful advice on deciding where and what to automate.

 

Axios Self-Service


 
We investigate self-service in the context of a digital workplace. We explore how assyst can be utilized beyond the traditional IT department use case, get business functions working together to promote more collaborative working.

 

Axios Metrics


 
Looking at the metrics that matter! Metrics drive business decisions within an organization. We demonstrate how easy and intuitive it is to collect data and build reports within the assyst solution.

 

Enterprise Remote Support & Desktop Software


 
All of Your Support Tools at Your Fingertips. Enjoy 24/7 availability and reliability of the remote desktop software as a service. It is a perfect combination of ease of use and excellent performance.

 

Help at Your Fingertips!



 
Take control of difficult legacy processes and tools with ServiceNow. Get your service desk up and running fast with built‑in ITIL best practices and guided setup. An easy‑to‑use service portal makes it painless for end users to submit and track requests without making a call.
 

Easy to use Innovative Collaborative Service Desk


 
Our new collaborative Service Management solution simplifies modern ITSM. It helps IT Service Delivery teams embrace emerging technology and modern team working practices to ensure they can deliver enhanced user satisfaction and business agility.

 

Want to see your software here? 

Email hello@sdi-e.com to find out more

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