Choosing, buying and implementing a new ITSM tool can be a very complex business. With so many available, selecting the right one for your needs can be an extremely time-consuming and even overwhelming experience. The next step can be even more challenging; implementation of your new tool to optimise efficiency for your specific organisational goals and requirements.
If you are looking for advice and guidance for your tool selection project, SDI is here help! Our tried and tested advisory service has helped many service desks on all or just a part of the tool selection journey over the last 30 years .
Whether it’s help uncovering which is the right tool for you, guidance through the invitation to tender process, implementing new tools quickly and efficiently or impartial advice on what options are out there. Contact us about Tool Selection using the form below!
“SDI Tool Selection has been greatly appreciated. All the deliverables were very useful adding high value, along with a broader view on ITSM.”
Head of Service Desk, Private European-based Financial Institution.