Choosing a new service desk tool

In our experience choosing, buying and implementing a new IT service tool can be a very complex business; with so many tools available just choosing the right one for your needs can be an extremely time-consuming and even overwhelming experience.  If you’re not sure where to start SDI can help with our tool selection service and other useful resources listed below.

We also have an event to help you compare a range of tools by watching live demonstrations and meeting a range of suppliers all in one place. Click here to see what’s in store at our next Software Showcase on 19 July 2017.

About SDI’s Tool Selection Service

If you are looking for advice and guidance for your tool selection project, SDI can help. Our tried and tested Tool Selection advisory service has helped many service desks on all or just a part of the tool selection journey. Whether it’s help uncovering what is the right tool for you, guidance through the invitation to tender process, support to  and quickly, efficiently buy your tool for the right price. We can even help with the implementation project.  Download your copy of the brochure here.

 

 

Top Tips For Successful Tool Implementation

There are ten simple steps  we recommend you take to make sure your new ITSM tool selection and implementation is successful. Discover what they are in our free 10 Steps To A Successful ITSM Tool Selection guide.

 

IT Service Buyer’s Guide

There are ten simple steps  we recommend you take to make sure your new ITSM tool selection and implementation is successful. Discover what they are in our free 10 Steps To A Successful ITSM Tool Selection guide.

 

Visit The Online Service Desk Tools Exhibition

 

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