Skip to content

Join our next Problem Management workshop, 16 February 2026: book online

Banner Mobile Image

Digital Experience (DEX) IT Transformation

BROCHURE

Digital experience (DEX) IT transformation

Every employee depends on digital tools to get their work done. When those tools are unreliable, complex, or create friction, productivity drops and confidence in IT quickly erodes. The impact is felt across the organisation, from frustrated teams and lower morale to rising support costs and lost time.

Digital experience is no longer just a technology concern. Real progress comes from aligning people, processes, and technology around how work actually happens. Our DEX IT Transformation service helps you understand the experience your employees are really having, identify where value is being lost, and put practical changes in place that improve outcomes for both users and IT.

Download the DEX IT Transformation brochure to learn more about our approach and how we help organisations turn digital experience into a measurable driver of value.

Download the DEX IT Transformation brochure

What you gain

  • A clear view of where you are today including strengths, blockers and improvement priorities.
  • Focused actions linked to business outcomes, with the right level of effort and ownership defined.
  • Guidelines that help service management, end user computing and automation teams work together to improve everyday experience.
  • Clear communication, strong justification and a shared understanding of why DEX matters, enabling faster decisions.
  • Follow up support to keep progress moving beyond the initial engagement.

If you want IT to be seen as a business enabler with a clear path to a better digital experience for every employee, let us help you get started.