Drum Roll Please… And The Finalists Are

Posted on Monday 3 December 2018.

We’re Delighted To Announce Our Incredible Awards Shortlist

Posted on Thursday 8 November 2018.

We’ve had a record number of award entries for the IT Service & Support Awards 2019 this year and the judges were very impressed with all entries received – making their job nice and difficult! We’re delighted to announce the 2019 shortlist below, who will present to the judges in person on Friday 16th November

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Be Inspired, Network and Celebrate the IT Service & Support Industry at SDI19

Posted on Friday 12 October 2018.

We’re already looking forward to #SDI19 – the 32nd conference dedicated to service desk leaders. The three day jam packed event will take place from 25-27 March 2019 in Birmingham and we’re expecting to welcome a record number of IT service professionals from all over the globe. The three day event will kick off on

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Introducing Our Awards Judges…

Posted on Tuesday 11 September 2018.

“I will be looking for a team that has pride, loves their working environment and their customers even more!”   We spoke to some of our fantastic awards judges to find out what they are looking for in their award category and what it means to them to be an IT Service & Support Awards

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Download The Awards Launch Webinar Now!

Posted on Monday 30 July 2018.

Last Wednesday we were lucky enough to be joined by three of this year’s award winners to discuss the awards entry process and the impact entering and winning has had on their service desk and working lives. If you missed the webinar it’s available here to download.   Our fantastic speakers included: Service Desk Analyst of the Year 2018 Feezaan

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The IT Service & Support Awards 2018 Celebrate Our Service Desk Heroes

Posted on Wednesday 28 March 2018.

SDI18 was delighted to be the host of the annual service desk awards on Tuesday 13th March at the Hilton Metropole in Birmingham for the 23rd consecutive year. One of the biggest celebrations of the year for service desk users; the IT Service & Support Awards 2018 showcased everything that is brilliant about the service desk industry. This

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Best Small Service Desk Finalist Arqiva Share Their Top Tips

Posted on Saturday 3 March 2018.

The IT Service and Support Awards 2018 took place on the 13th March at the Hilton Metropole in Birmingham. Ahead of the awards, Best Small Service Desk finalists Arqiva talk about the awards process and how they have improved their service desk in the past year. What made you decide to enter the awards? We had reached a

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