SDI is in a unique position as creator of the globally recognized service desk Professional Standards and partnering with PeopleCert to offer qualifications for service desk professionals. SDI’s Professional Standards are frequently reviewed by an international committee of industry experts, top service management professionals and specialist ITSM practitioners so that our qualifications, training courses and learning workshops are based on the most recent, industry-leading best practice. Download The SDI Training & Development Brochure.
SDI Members receive huge discounts on every training course they purchase with us. Every SDI training course is also available for delivery in-house and can be made bespoke to you and your team’s needs. Talk to us about your requirements using live chat, send an enquiry, call +44 (0)1689 889 100 or email us at [email protected].