ITIL® Foundation Bridge (Version 5)
Virtual - Login from anywhere
18th May 2026 (1 Day)
9:00 AM - 4:30 PM GMT
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Overview
This ITIL® course is designed to update your knowledge to align with the new ITIL (Version 5)
This ITIL® bridging course updates your knowledge with what’s new in ITIL Foundation such as the Service Value System (SVS), which describes how all the components and activities of an organisation work together to enable value creation.
This bridging course offers a fast, cost-effective upgrade to those holding ITIL 4 Foundation certification, focusing on the updates and additions of the latest iteration.
You will gain clarity on the updated terminology and principles shaping ITIL (Version 5), ensuring confident communication across teams, partners, and stakeholders.
Pricing includes the exam fee. Candidates can sit the exam remotely up to 12 months after the date of the course.
“The overall experience was fantastic, the instructor was very engaging and had a wealth of knowledge from personal experience.” – Bobby Aiken, Utilize.
Course Content
A fast, focused route for ITIL 4 certification holders to upgrade to ITIL Foundation (Version 5), concentrating only on the updates introduced in version 5.
Build on your ITIL 4 certification and strengthen your expertise in digital product and service management in line with the latest ITIL evolution.
Understand what has changed since ITIL 4 – the new and refined concepts, terminology, and structural updates introduced in ITIL Foundation (Version 5).
Learn how to integrate the enhancements into your existing ITIL knowledge and apply the updated guidance to improve collaboration, performance, and results.
The content also supports candidates preparing for the ITIL® Foundation (Version 5) certification exam.
This course will be delivered by Simone Jo Moore who has been closely involved in bringing the new ITIL to life as an Ambassador. The course explains how ITIL has evolved to reflect modern technologies, digital products, and contemporary ways of working, while maintaining its core focus on value creation.
Simone’s involvement in the development of new ITIL give her a level of insight you simply don’t get from someone who’s only read the guidance second-hand. She understands not just what the framework says, but the thinking behind it.
Who Should Attend
This course is best suited to those with existing ITIL 4 Foundation qualification who wish to update their knowledge to align with the latest iteration of ITIL® , to update their qualification or simply to keep skills and learning current and gain exposure to new ways of working.
Learning Outcomes
At the end of this one day course, participants will understand the following:
All SDI courses are delivered by qualified, professional trainers who combine decades of industry experience, valuable ITSM & Service Desk knowledge, with real-world exposure to the latest learning techniques and trends. That’s why we are the choice for so many of the UK and Europe’s most successful ITIL® aligned Service Desk and service operations teams.
Course Requirements
This is not a pre-recorded webinar, and you will need:
- A computer with a webcam (We ask that webcams be turned on throughout the duration of the course.)
- Microphone/headset
- High-speed internet connection
- Ensure you connect 15 minutes before the session starts and log-in as a guest.
Our ITIL sessions are all run via Teams, where a link will be sent out 1 week before the training.
Virtual - Login from anywhere
18th May 2026 (1 Day)
9:00 AM - 4:30 PM GMT
£795 each (exc. VAT)
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Trainers
Short Bio
A well known IT practitioner, Simone is a Top 25 Thought Leader with 20+ years in strategic and operational business design, development and...
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Added To Your Basket
Simone Jo Moore, SDI Trainer
- Virtual - Login from anywhere
-
18th May 2026
(1Day)
9:00 AM - 4:30 PM GMT
-
£795 (exc. VAT)
What Would You Like To Do Next?
ITIL® Foundation Bridge (Version 5)
- Virtual - Login from anywhere
-
18th May 2026 (1 Day)
9:00 AM - 4:30 PM GMT
-
£795 (exc. VAT)