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SDI Awards 2027

ITIL presenter, Chaido, hosting the awards ceremony in a black dress stands at a white lectern labelled SDI Awards 2026, addressing the audience from the stage as purple lights shine in the background.

Celebrating Our Industry’s Service Desk & Support Teams

The SDI Awards returns on March 11th 2027 to honour the outstanding individuals and teams shaping the future of IT service and support. From Managed Service Providers to in-house IT heroes, this is your platform to showcase exceptional performance, transformation, and customer experience.

Now is the time to get involved. Whether you’re interested in entering when submissions open, sponsoring the awards, or attending the ceremony—register your interest and be the first to hear what’s coming.

 

With thanks to our Official Awards Sponsor

Purple ITIL logo with a circular abstract design on the left and the text “ITIL” in uppercase letters on the right, all in a clean, modern font—ideal for an ITSM Tools Demo - UK presentation.

 

 

Download How To Enter Brochure Visit Entry Portal

Dates For The Diary

Awards Entry Portal Opens

04th May 26

Closing Date For Entries

02nd Sep 26

Shortlisted Entrants Notified

25th Sep 26

Shortlisted Judging Commences

w/c 13th Oct 26

Finalists Notified

w/c 27th Oct 26

Service Desk and Managed Service Provider Judges Visits

w/c 16th Nov 26

Winners Announced

11th Mar 27

Seven people in formal attire stand onstage under an SDI (Service Desk Institute) sign. The group smiles as one person holds an award plaque, indicating an achievement or recognition event.

The 2027 Awards

Service Desk Of The Year 2027

There is no better way to demonstrate the impact and difference that your team makes to the organisation you support than entering for the Best Service Desk awards.

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Other Awards

MSP Service Desk of the Year 2027

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Service Desk Analyst of the Year 2027

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Service Desk Customer Experience Of The Year 2027

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Service Desk Team Leader Of The Year 2027

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Service Transformation Of The Year 2027

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Technology and Innovation of the Year 2027

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A man in a dinner jacket smiles and waves at the camera while seated at a table with others during a formal event. The scene is warmly lit and people are engaged in conversation.

Interested In Sponsoring The Awards?

If you’re interested supporting the awards, please contact:

Call our friendly team on:

+44 (0)1689 889 100

Send us an email at:

[email protected]
MORE ABOUT SPONSORSHIP