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SDI Awards 2027

SDI Awards 2027

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ITIL presenter, Chaido, hosting the awards ceremony in a black dress stands at a white lectern labelled SDI Awards 2026, addressing the audience from the stage as purple lights shine in the background.

Celebrating Our Industry’s Service Desk & Support Teams

The SDI Awards returns on March 11th 2027 to honour the outstanding individuals and teams shaping the future of IT service and support. From Managed Service Providers to in-house IT heroes, this is your platform to showcase exceptional performance, transformation, and customer experience.

Now is the time to get involved. Whether you’re interested in entering when submissions open, sponsoring the awards, or attending the ceremony—register your interest and be the first to hear what’s coming.

 

With thanks to our Official Awards Sponsor

Purple ITIL logo with a circular abstract design on the left and the text “ITIL” in uppercase letters on the right, all in a clean, modern font—ideal for an ITSM Tools Demo - UK presentation.

 

 

Download How To Enter Brochure Visit Entry Portal

Dates For The Diary

A man in a dinner jacket smiles and stands up between tables at the SDI Awards 2026, while people around him applaud and look at him with happy expressions. The room is filled with guests seated at decorated tables.
A man in a dinner jacket and a woman in a black dress are smiling and dancing together on a sparkly, illuminated dance floor at the SDI Awards 2026, surrounded by people in formalwear and colourful lighting.
A group of people dressed in formal attire pose together on a carpeted floor in front of an SDI Awards 2026-branded backdrop at an awards event.

Awards Entry Portal Opens

04th May 26

Closing Date For Entries

02nd Sep 26

Shortlisted Entrants Notified

25th Sep 26

Shortlisted Judging Commences

w/c 13th Oct 26

Finalists Notified

w/c 27th Oct 26

Service Desk and Managed Service Provider Judges Visits

w/c 16th Nov 26

Winners Announced

11th Mar 27

Seven people in formal attire stand onstage under an SDI (Service Desk Institute) sign. The group smiles as one person holds an award plaque, indicating an achievement or recognition event.

The 2027 Awards

Service Desk Of The Year 2027

There is no better way to demonstrate the impact and difference that your team makes to the organisation you support than entering for the Best Service Desk awards.

Learn More

Other Awards

Eight people dressed in formal attire stand on stage under a Service Desk Institute (SDI) sign, smiling and posing together at an awards event. One person holds an award.

MSP Service Desk of the Year 2027

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Four people stand on a stage in formal attire, smiling. The man second from the left holds a glass award. The group appears to be at an awards ceremony with a plain white and blue-lit backdrop.

Service Desk Analyst of the Year 2027

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Five people in formal attire stand on stage under a Service Desk Institute (SDI) sign. One person in the centre holds an award, and they are all smiling for the photo.

Service Desk Customer Experience Of The Year 2027

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Two men in dinner jackets shake hands as one hands an award plaque to the other on stage. Another man in a dinner jacket stands in the background, holding his hands together and looking on.

Service Desk Team Leader Of The Year 2027

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Seven people in formal attire stand on stage under a Service Desk Institute sign. One person holds an award plaque, and the group is smiling, posing for a photo at an event.

Service Transformation Of The Year 2027

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Five people dressed formally stand on a stage beneath a Service Desk Institute (SDI) sign. The woman in the centre holds an award plaque inscribed with Atos. The group smile for the photo under bright lighting.

Technology and Innovation of the Year 2027

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Interested?

Submit Your Interest For SDI Awards 2027
A man in a dinner jacket smiles and waves at the camera while seated at a table with others during a formal event. The scene is warmly lit and people are engaged in conversation.

Interested In Sponsoring The Awards?

If you’re interested supporting the awards, please contact:

Call our friendly team on:

+44 (0)1689 889 100

Send us an email at:

[email protected]
MORE ABOUT SPONSORSHIP