Specialist ITSM Media - Service Desk Institute

For 30 years the Service Desk Institute (SDI) has nurtured, guided and inspired the Service Desk and IT Support community; a community that is continuously looking to improve service to customers and drive efficiency and value within their businesses. SDI helps you to engage with these people through a variety of channels. Importantly, we don’t give you a menu and leave you to it, we support your success by sharing our expertise and advice to help you grow your profile, generate sales and show a tangible return on your investment.

The global SDI community is active, vibrant and engaged which ensures you gain a healthy return on your investment. From website advertising and bespoke branded research and thought-leadership content, to exhibiting at and sponsoring SDI events, there are some fantastic opportunities to create brand awareness and network with your potential new customers:

Over 20,000

unique visits to our website each month

Over 500

new ITSM contacts are added to our database every month

Over 16,000

available to mail contacts on our database

Over 1,500

ITSM professionals attend SDI's event's each year

Over 15,000

ITSM professionals are active on our social channels

Find out more about SDI's global media options by requesting a copy of the latest Media Pack:

"Year after year, SDI campaigns and events sponsorships are an integral part of our calendar. When we’re working with the SDI we can rest assured that everything will run smoothly, and the people we meet will be as passionate about service management as we are."

"SDI offer a wealth of opportunities to present thought-leadership concepts to a highly targeted and responsive audience. Recently, Micro Focus expanded our relationship; in addition to our previous presence at the annual SDI conference and digital events, we have begun to speak at the smaller regional, topic sensitive forums, which have offered valued insight for our product roadmap and investment in ESM solutions, as well as lead generation."

"HappySignals have engaged with SDI in several initiatives this past year. We have run a sold-out joint client event in Central London, exhibited at the annual conference in Birmingham, sponsored several of their smaller events, hosted joint webinars and embarked on offering a trial campaign of our system to their members. The SDI team are a pleasure to work with engaged, attentive, interactive and innovative. We have been extremely happy with the level of interest and relevance of the prospects that our investment and partnership with SDI has generated. We look forward to embarking on many more successful initiatives with SDI moving forward."

SDI's Online Service Desk Software Exhibition

Do you want to get your service desk software solution or ITSM tool in front of more IT buyers or service desk professionals?

Why not record an on-screen, live-action video with us at a professional film studio showing your tool in action, and add it to our unique Online Exhibition?

Your product demo video, including your presenter talking about your account management style, will be listed alongside other exhibitors to allow IT buyers to gain a quick overview of different solutions and compare their key features.

Not only will visitors see your software in action and get to know your company in a convenient way, you also receive monthly sign-up data so you can contact people who are actively searching for a new tool.

Take a look at the site to see how your demo would look

Dont miss out! - Get in touch with us today via:

Live chat, email [email protected] or phone +44 (0)1689 889 100