Specialist ITSM Media - Service Desk Institute

For over 30 years SDI has nurtured, guided and inspired the IT Service and Support community; a community constantly looking to improve service to customers and drive efficiency and value within their businesses. SDI helps ITSM tool vendors and software suppliers to engage with these people through a variety of channels. We support your success by sharing our expertise and advice to help you grow your profile, generate sales and show a tangible return on your investment.

The global SDI community is active, vibrant and engaged which ensures you gain a healthy return on your investment. From bespoke branded research and thought-leadership content, to exhibiting and sponsoring SDI events, there are some fantastic opportunities to create brand awareness and network with your potential new customers.

For opportunities to exhibit, present, sponsor or take part, contact [email protected] Or download the media pack below to learn more about our in-demand partnership opportunities.

Over 7,000

unique visitors to our website each month

Over 43,000

ITSM professionals following our social channels

Over 40,000

available to mail contacts on our database

Over 5,300

ITSM professionals attend SDI's event's each year

"Year after year, SDI campaigns and events sponsorships are an integral part of our calendar. When we’re working with the SDI we can rest assured that everything will run smoothly, and the people we meet will be as passionate about service management as we are."

"SDI offer a wealth of opportunities to present thought-leadership concepts to a highly targeted and responsive audience. Recently, Micro Focus expanded our relationship; in addition to our previous presence at the annual SDI conference and digital events, we have begun to speak at the smaller regional, topic sensitive forums, which have offered valued insight for our product roadmap and investment in ESM solutions, as well as lead generation."

"HappySignals have engaged with SDI in several initiatives this past year. We have run a sold-out joint client event in Central London, exhibited at the annual conference in Birmingham, sponsored several of their smaller events, hosted joint webinars and embarked on offering a trial campaign of our system to their members. The SDI team are a pleasure to work with engaged, attentive, interactive and innovative. We have been extremely happy with the level of interest and relevance of the prospects that our investment and partnership with SDI has generated. We look forward to embarking on many more successful initiatives with SDI moving forward."

For sponsorship and partner opportunities, and inspiration on how to meet your target audience:

Partners from organisations like yours are working with us on a variety of communication channels and benefiting immensely – our brilliant community are super responsive and hungry for the next new topic and innovative tech!

Download the 2022 Media Pack using the form on the right to see some of the ways we can help you grow in 2022.

"I’m able to speak quite openly with SDI, and you always try to deliver something that’s not just good for your audience, but also is easy, simple and good for us as the vendor as well.”

Find out how ITSM Software vendor Freshworks feel about their media partnership with SDI in this Q&A interview

See Interview

Get in touch below to find out more about working with SDI's Specialist ITSM Media services:

Dont miss out! - Get in touch with us today via:

Live chat, email [email protected] or phone +44 (0)1689 889 100