Specialist ITSM Media - Service Desk Institute

For 30 years SDI has nurtured, guided and inspired the IT Service and Support community; a community that is continuously looking to improve service to customers and drive efficiency and value within their businesses. SDI helps ITSM tool vendors and software suppliers to engage with these people through a variety of channels. We support your success by sharing our expertise and advice to help you grow your profile, generate sales and show a tangible return on your investment.

The global SDI community is active, vibrant and engaged which ensures you gain a healthy return on your investment. From bespoke branded research and thought-leadership content, to exhibiting and sponsoring SDI events, there are some fantastic opportunities to create brand awareness and network with your potential new customers. Contact [email protected]

Over 20,000

unique visits to our website each month

Over 500

new ITSM contacts are added to our database every month

Over 16,000

available to mail contacts on our database

Over 1,500

ITSM professionals attend SDI's event's each year

Over 15,000

ITSM professionals are active on our social channels

"Year after year, SDI campaigns and events sponsorships are an integral part of our calendar. When we’re working with the SDI we can rest assured that everything will run smoothly, and the people we meet will be as passionate about service management as we are."

"SDI offer a wealth of opportunities to present thought-leadership concepts to a highly targeted and responsive audience. Recently, Micro Focus expanded our relationship; in addition to our previous presence at the annual SDI conference and digital events, we have begun to speak at the smaller regional, topic sensitive forums, which have offered valued insight for our product roadmap and investment in ESM solutions, as well as lead generation."

"HappySignals have engaged with SDI in several initiatives this past year. We have run a sold-out joint client event in Central London, exhibited at the annual conference in Birmingham, sponsored several of their smaller events, hosted joint webinars and embarked on offering a trial campaign of our system to their members. The SDI team are a pleasure to work with engaged, attentive, interactive and innovative. We have been extremely happy with the level of interest and relevance of the prospects that our investment and partnership with SDI has generated. We look forward to embarking on many more successful initiatives with SDI moving forward."

Enews – SDI’s monthly email newsletter

Increase your profile and gather leads by including your content seamlessly alongside SDI’s articles in a choice of placements to suit your budget. DOWNLOAD ENEWS FACTSHEET

Solus Emails – You design it, we send it

Deliver a fully branded message direct to the inbox of up to 12,000 contacts, of which 90% are in IT service roles with your own beautifully designed email. DOWNLOAD SOLUS FACTSHEET

Research – Create industry insight and exclusive content

Boost your authority and collect new data by offering exclusive, high value downloads co-created by SDI and make your 2021 content marketing campaigns fly. The possibilities are endless – what will you create? DOWNLOAD RESEARCH FACTSHEET

Virtual Events – Sponsor, exhibit or speak

Engage with proactive Service Desks who are looking to improve their service, keep up to data with best practice and discover the latest ITSM tools. DOWNLOAD EVENTS FACTSHEET

Webinars – Be sole sponsor and choose your topic

Our well-attended webinars share best practice and shine a light on current issues affecting the ITSM industry. Sponsor and/or speak on a topic of your choice to increase your profile and gather opt-in leads.DOWNLOAD WEBINAR FACTSHEET

Get in touch below to find out more about working with SDI's Specialist ITSM Media services:

Dont miss out! - Get in touch with us today via:

Live chat, email [email protected] or phone +44 (0)1689 889 100