Exclusive first look: Service Desk Benchmarking 2024 Infographic We’ve hand-picked some of the most interesting (and surprising) stats from our latest Service Desk Benchmarking research and created this handy Infographic – download it now to get the lowdown before the report is published! Download this infographic and get some insights into: ✅ Do organisations expect their staffing levels to increase orContinue reading “Benchmarking Report 2024: Key Stats Infographic”
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Exciting Discoveries: Insights from SITS 2024
Last week, we had the opportunity to be a part of SITS—The Service Desk & IT Support Show—and we have some stories to share! Let us take you on a little journey through our experience at this year’s event. In this blog we will share our experience at SITS 2024, discuss some of the popular trends and topics we observedContinue reading “Exciting Discoveries: Insights from SITS 2024”