Skip to content

Next Service Desk Manager Course: 22nd - 25th June 2026 book online Down arrow

Creating a Happier Service Desk: Combating Technostress via Leadership and XLAs

By Daniel Breston On March 20th each year, we celebrate the International Day of Happiness. This UN-declared day reminds us that happiness is a human right worth celebrating. The theme for 2024 is “Happier Together.”  🎉 In times of uncertainty and conflict, this theme emphasises the importance of feeling connected to others and being part of something bigger. SDI wants to make serviceContinue reading “Creating a Happier Service Desk: Combating Technostress via Leadership and XLAs”