Webinar: IT Service & Support Awards 2019 Launch

25 July 2018

At your desk

On Wednesday 25th of July at 11am we will be joined by some of this year’s award winners who’ll be discussing their service desk’s future plans, the awards entry process and...

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Webinar: 10 Tips For Maximising Remote Support Tools

26 July 2018

Join this webinar to explore the key considerations of delivering secure, GDPR compliant remote support that also delivers maximum value.   Presenter: Scott Walker, Senior Solutions Engineer, Bomgar 26 July 2018,...

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Events: Service Desk Standard Virtual

14 August 2018

This is a virtual event which will be run via our webinar platform – once registered you will receive a link to use to join live on the day. You’ll discover how...

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Webinar: Asset Management for the Service Desk

17 August 2018

Asset Management for the Service Desk, 17 August 2018, 2pm Presented by Rory Canavan, Founding Consultant & owner at SAM Charter and Phil Merson, Director & ITAM Specialist at Ivanti.   Rory...

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Event: Service Improvement, Scotland

5 September 2018

University of St Andrews

Learn from real service desk success stories and the steps they took to drive change to pick up tips on how to enhance your service, optimise your team’s performance and overcome...

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Come and see us

SDI exhibits at service desk events around the world. Find an event near you and pop along to see the team!

  • SITS 2018

    5 June 2018, Olympia, London

    Come and meet the SDI team at The Service Desk & IT Support Show, the UK’s leading event for IT Service Management and Support professionals. The exhibition takes place on 5-6 June 2018 at London’s Olympia. Join Matt Greening as he presents SDI’s Naked Service Desk striping back the service desk to identify the top 10 elements for brilliant service. You can also see SDI’s Chief Innovation Officer, David Wright, in the Keynote Theatre presenting on the 9 Best Practices Of A High Performance Service Desk. see more here>>

  • SDI18MX

    20 September 2018, Mexico City

    Te damos la bienvenida a la tercer conferencia Latinoamericana dedicada exclusivamente a la industria de Gestión de Servicios de TI (ITSM) y Service Desk.

    #SDI18MX trae para ti las principales personalidades internacionales en estos temas, así como conferencistas de clase mundial seleccionados cuidadosamente por el equipo de BP Gurus y el Service Desk Institute de Reino Unido.

    Fecha de conferencia:

    20 de septiembre de 2018

  • Fusion

    30 September 2018, St Louis, USA

    Join SDI’s Chief Value and Innovation Officer David Wright at FUSION 18 as he shares his expertise in the 4th industrial revolution and how this is creating and shaping the future of the IT service industry.

    FUSION 18 is where IT experts, practitioners and solution providers from around the country come together to gain new insights to propel their role in the IT Service Management world. Takes place September 30-October 3, 2018 at the Hyatt Regency St. Louis at The Arch in St. Louis, Missouri.

  • ITSM 18

    19 November 2018, Bishopsgate, London

    Come and meet the SDI team at their exhibition stand.

IT Service & Support Awards 2018 Gallery

SDI Awards 2017

SDI17

SDI Conference 2016

SDI16 Mexico

Some of SDI's previous events

We have had some fantastic speakers and showcases over the years. Take a look at some pictures from our previous events.

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