Higher Education Community Event

20 November 2019


This experience event, taking place on 20th November, is designed specifically for those in the Higher Education sector who are looking to improve the performance of their service desk or are...

Tell me more
ITSM Tools Live Demo Day

23 October 2019


  Our ITSM Tools Live Demo Day, taking place on Wednesday 23 October is the perfect way for you to narrow down your search on finding the ideal tool for your...

Tell me more
Boost Your Team’s Performance

12 September 2019


  Join us in the heart of Manchester on 12 September 2019 to learn how to boost your team’s performance. Discussions will focus on a variety of subjects including workplace culture;...

Tell me more
Continual Service Improvement Journeys

24 July 2019


Learn from real service desk success stories and the steps they took to drive change, pick up tips on how to enhance their service, optimise their team’s performance and overcome obstacles...

Tell me more
Future Proof Your Service Desk

19 June 2019


Join us in the heart of London on the 19th of June to hear from a variety of speakers on how to prepare your service desk for the future. Topics discussed...

Tell me more

Come and see us

SDI exhibits at service desk events around the world. Find an event near you and pop along to see the team!

  • Merging Service Desks

    2 May 2019, ExCeL London

    At SITS19, SDI’s Consultant Auditor, Emma Faller, shares her experiences of implementing, adapting and adopting a framework to meet the needs of three shared service partner organisations and their users. She also shares advice for organisations who want to consolidate services into a leaner, more customer-focused single service.

    Register here>>

  • Future Of The Contact Centre 2019

    13 February 2019, Victoria Park Plaza, London

    SDI’s industry analyst Scarlett Bayes will be presenting at FOCC19 on 13 February in London. Register here.

  • ITSM 19

    18 November 2019, Bishopsgate, London

    Come and meet the SDI team at our exhibition stand at itSMF UK’s annual conference.

  • SITS 2019

    1 May 2019, ExCeL London

    Come and meet the SDI team at The Service Desk & IT Support Show, the UK’s leading event for IT Service Management and Support professionals. The exhibition takes place on 1&2 May 2019 at London’s Excel. See more here>>

IT Service & Support Awards 2018

SDI Awards 2017



Some of SDI's previous events

We have had some fantastic speakers and showcases over the years. Take a look at some pictures from our previous events.

close slider
  • Feel free to get in touch. To ask a question directly please submit your message using the form below.
  • Can we send you updates and offers to help you be brilliant?
  • This field is for validation purposes and should be left unchanged.