Webinar: IT Service & Support Awards 2019 Launch

25 July 2018

At your desk

On Wednesday 25th of July at 11am we will be joined by some of this year’s award winners who’ll be discussing their service desk’s future plans, the awards entry process and...

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SDI18MX Conference, Mexico City

19 September 2018

Taking place on 20th September 2018 in Mexico City, #SDI18MX will bring together IT service professionals from all over Latin America. #SDI18MX aims to inspire the ITSM community with a brilliant...

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Event: Service Transformation

26 September 2018

Join us at BCS in central London on 26 September to hear from service desk speakers who have recently or are currently transforming their service. Our speakers will share with you...

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Webinar: Continuous Improvement for the Service Desk through Automated Workflows

10 October 2018

Join us for this webinar with Steve Blackburn, Continuous Improvement Analyst at Yorkshire Water, as he shares his plans and preparation for an integrated SAP launch. SHARE:

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Webinar: University of Glasgow: Changing ITSM Tools – What We Learnt

28 September 2018

University of Glasgow and Ivanti share their stories and tips for successful tool selection. This is a fantastic opportunity to learn from the benefit of Mark and Andy’s first hand experience...

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Come and see us

SDI exhibits at service desk events around the world. Find an event near you and pop along to see the team!

  • SITS 2018

    5 June 2018, Olympia, London

    Come and meet the SDI team at The Service Desk & IT Support Show, the UK’s leading event for IT Service Management and Support professionals. The exhibition takes place on 5-6 June 2018 at London’s Olympia. Join Matt Greening as he presents SDI’s Naked Service Desk striping back the service desk to identify the top 10 elements for brilliant service. You can also see SDI’s Chief Innovation Officer, David Wright, in the Keynote Theatre presenting on the 9 Best Practices Of A High Performance Service Desk. see more here>>

  • SDI18MX

    20 September 2018, Mexico City

    Te damos la bienvenida a la tercer conferencia Latinoamericana dedicada exclusivamente a la industria de Gestión de Servicios de TI (ITSM) y Service Desk.

    #SDI18MX trae para ti las principales personalidades internacionales en estos temas, así como conferencistas de clase mundial seleccionados cuidadosamente por el equipo de BP Gurus y el Service Desk Institute de Reino Unido.

    Fecha de conferencia:

    20 de septiembre de 2018

  • Fusion

    30 September 2018, St Louis, USA

    Join SDI’s Chief Value and Innovation Officer David Wright at FUSION 18 as he shares his expertise in the 4th industrial revolution and how this is creating and shaping the future of the IT service industry.

    FUSION 18 is where IT experts, practitioners and solution providers from around the country come together to gain new insights to propel their role in the IT Service Management world. Takes place September 30-October 3, 2018 at the Hyatt Regency St. Louis at The Arch in St. Louis, Missouri.

  • ITSM 18

    19 November 2018, Bishopsgate, London

    Come and meet the SDI team at their exhibition stand.

IT Service & Support Awards 2018 Gallery

SDI Awards 2017


SDI Conference 2016

SDI16 Mexico

Some of SDI's previous events

We have had some fantastic speakers and showcases over the years. Take a look at some pictures from our previous events.

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