Webinar: Making Service Your Number One Priority

31 July 2017

Register Here “The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways”. – Richard Branson...

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Event: Service Strategy To Support Digital Transformation

24 August 2017


This is a first-of-its-kind event hosted by Ivanti’s Chris Powell and IT Service Management Consultant and winner of our Inspirational Leader of the Year award 2016 Damian Bowen. Together they will facilitate...

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Webinar: Finding and Engaging with your Customer Advocates

24 August 2017

Customer advocates have a huge impact on how we come across as a business. Their role is small but vital and an important topic to learn when using customers as promoters...

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Event: Service Improvement

19 September 2017


This is an insightful and practical event with tips on how to improve your service desk by adjusting the way you work, empowering your team and focusing on the right things...

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Conference: #SDI17MX

28 September 2017

Mexico City

SDI Latin America cordially invites you to the only truly dedicated conference for the service desk industry in the region – #SDI17MX. This event brings together over 200 IT service professionals from...

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Come and see us

SDI exhibits at service desk events around the world. Find an event near you and pop along to see the team!

  • SDI17MX ITSM Conference

    28 September 2017, Torre Virreyes, Mexcio City

    Join us at the second SDI Conference in Mexico City, 28 September 2018.

    To find out more and to reserve your tickets please go to the website.

  • ITSM17

    20 November 2017, Manchester Central

    SDI will be exhibiting at the itSMF annual conference and exhibition taking place in Manchester at Manchester Central Convention Centre.

    Please do visit our stand to meet the team. To book tickets for the event, please visit their website.

SDI Awards 2017


SDI Conference 2016

SDI16 Mexico

Some of SDI's previous events

We have had some fantastic speakers and showcases over the years. Take a look at some pictures from our previous events.

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