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Welcome to your SDI Membership! 

You can now download your membership logo to display proudly on your email signatures, website, service desk portal or intranet.

New member resource: Find out how to claim your free Service Desk Essentials Toolkit full of handy service desk calculators and scorecards from SDI partner, MetricNet.

There’s lots to discover on the website, but if you’re looking for exclusive member content a great place to start is with our downloadable Member Reports which cover topics like service desk metrics, improving the customer experience, employee wellbeing, problem management and self-service strategy.

Questions or feedback? Use the ‘Get in touch’ button at the top right of the website or use Live Chat – we’d love to hear from you!

Latest from Our Blog

SDI & Generation Launch IT Support Bootcamp

SDI is excited to announce its new partnership with Generation and the launch of their IT Support training bootcamp! Generation is a global charity that up-skills young people from diverse backgrounds that have faced barriers to employment in IT Support, Cloud and Data Engineering and connects them with socially conscious employers. The 12-week IT Support

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