Preparing for the Service Desk of the Future Scarlett Bayes, Senior Research Analyst, The Service Desk Institute. Technology is omni-present, both in our work lives and our personal lives. Some would say we’re in the midst of the fourth industrial revolution, and technology is evolving and developing every day. With 65% of service desk professionals believing they’ll use Read More » 10th February 2020
Leadership Skills for the 4th Industrial Revolution Jean-Christophe Trentinella, Consultant, Mindful Onwards In preparation for the Fourth Industrial Revolution, the World Economic Forum published a report in 2018 titled “The Future of Jobs: Employment, Skills and Workforce Strategy for the Fourth Industrial Revolution.” Drafted as a call to action to help governments, businesses, and individuals adapt their Read More » 6th February 2020
Is Imposter Syndrome real? Gillian Jones-Williams, Managing Director, Emerge Consultancy. Gillian Jones-Williams is Managing Director of Emerge Consultancy Limited which she founded over 25 years ago. She is also an author, motivational speaker, Master Accredited Coach and founder of the trademarked Women’s Development Programme RISE which she delivers in the UK and the Middle Read More » 27th January 2020
