Welcome to your SDI Membership!
You can now download your membership logo to display proudly on your email signatures, website, service desk portal or intranet.
There’s lots to discover on the website, but if you’re looking for exclusive member resources a great place to start is with our downloadable Member Reports & Video Content which cover topics like service desk metrics, improving the customer experience, employee wellbeing, problem management, self-service strategy and XLA’s.
Find out how to claim your free Service Desk Essentials Toolkit full of handy service desk calculators and scorecards from SDI partner, MetricNet.
As a member of SDI you get HUGE discounts on our essential Training Courses, Resourcing Service, Service Improvement Services and Conference Tickets, alongside free access to our Member VIP Events and free entry to the IT Service & Support Awards.
Questions or feedback? Use the ‘Get in touch’ button at the top right of the website, use our Live Chat or call us on +44 (0)1689 889 100 – we’d love to hear from you!
Member VIP Lounge - March 30th 2023
Join Dr. Mauricio Corona, CTO at SDI, to explore the significance of AI & data science for the IT Service Desk. Don’t miss this opportunity to learn how data science can transform your organization’s performance!