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Next Service Desk Manager course 11-14 August 2025, virtual from anywhere See course details

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Case Studies & Results

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Use this form to contact us with any questions about Service Desk Certification, SDI Support Services or any current challenges you are facing. SDI’s mission is to support and inspire service desk and support teams to be even more brilliant.
Get in touch today and see what we could achieve together!

Bringing Success To Our Customers

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Service Desk Manager Training: Sarah’s Career Progression Story

Service Desk Manager Training: Sarah’s Career Progression Story

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From Frustration to 3-Star: How The Christie NHS Rebuilt Their Service Desk

From Frustration to 3-Star: How The Christie NHS Rebuilt Their Service Desk

Learn More

Talk to us!

Use this form to contact us with any questions about SDI Membership, Service Desk Certification, SDI Support Services or any current challenges you are facing. SDI’s mission is to support and inspire service desk and support teams to be even more brilliant. Get in touch today and see what we could achieve together!

About You

Bringing Success To Our Customers

View all work
Service Desk Manager Training: Sarah’s Career Progression Story

Service Desk Manager Training: Sarah’s Career Progression Story

Learn More
From Frustration to 3-Star: How The Christie NHS Rebuilt Their Service Desk

From Frustration to 3-Star: How The Christie NHS Rebuilt Their Service Desk

Learn More