Every month we’re releasing a bonus piece of content, resource or offer exclusively for Premium Members for one month only. Your Premium Perk for June 2025 is a trio of speaker presentation videos from our incredible service desk conference, Spark25. This content is otherwise only available to Spark25 delegates, so make sure you watch them while they’re here and makeContinue reading “June Premium Perk: Spark25 Video Trio”
Resource Type Archives
Improve Your Service Desk with May’s Premium Template Pack
We’re excited to launch the first in a new monthly series of downloadable premium template packs exclusively for Premium Members. This month’s release includes: ✅ Service Desk Team Meeting – Terms of Reference Template A simple but powerful structure to help you formalise your meeting agenda, document meeting details, keep teams aligned, and drive consistent service improvements. 🔗 Download HEREContinue reading “Improve Your Service Desk with May’s Premium Template Pack”