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We are thrilled to announce the finalists for the SDI Awards 2026!
This year’s entries have shown outstanding dedication, innovation, and heart from across the service desk and support community. Our judges were truly inspired by the exceptional achievements shared, making every decision both exciting and incredibly challenging.
A huge congratulations to all our finalists — your hard work and passion have brought you to this moment, and we can’t wait to celebrate your continued success on the journey ahead.
So now, let’s proudly introduce the SDI Awards 2026 finalists…
🏆 MSP Service Desk of the Year 2026
- Akita Systems Ltd
- Evolve
- ITRM Limited
- N3i
- SCC
- Unisys
🏆 Service Desk of the Year 2026 (Small-Medium Team):
- Persimmon Homes
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Railpen Limited
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Seneca Gaming Corporations
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Wajax Limited
🏆 Service Desk of the Year 2026 (Large):
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Capgemini Technology Services India Ltd
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Manchester Metropolitan University
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NFU Mutual
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NHS South, Central and West CSU
🏆 Service Transformation of the Year 2026:
- Festo SE & Co. KG
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Manchester Metropolitan University
- Vodafone
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Wanstor
🏆Technology and Innovation Award 2026:
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Atos
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Mid Mersey Digital Alliance
- Unisys
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Wanstor
🏆 Service Desk Customer Experience of The Year 2026:
- Emerald Publishing
- Festo SE & Co. KG
- NFU Mutual
- Unisys
🏆 Service Desk Analyst of the Year 2026:
- Aaron Allsop – Linney
- Jason Kinney – NBCUniversal
- Michael Montgomery – Wanstor
- Rhiannon Bennett – Runshaw College
🏆 Service Desk Team Leader of the Year 2026:
- Ayyoub Gachoura – Unisys
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Charlie Evans – ITRM Limited
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Craig Guy – Linney
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Wiktor Marek Stróżyk – Computacenter Poland
We cordially invite you to join us for our special Awards Gala evening to show support for your company and celebrate its successes.
Are you an SDI member?
Don’t miss out on our exclusive discounts and special offers, please take a look at our special rates here. We are excited to welcome you in March 2026 and look forward to an unforgettable evening together! 🎉
