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🎊 After much anticipation, the SDI Awards shortlist has been refined, and the standout SDI Awards Finalists for 2024-25 have been chosen by the judges!
These outstanding finalists have set new standards in service excellence, innovation, and commitment—and now it’s time to cheer them on as they head into the final stretch.
The winner of each category will be revealed at the SDI Awards Ceremony on 27th March 2025 at the Hilton Metropole Birmingham. Save the date, everyone is invited to applaud and celebrate the best in the industry!
Without further ado, we proudly present our fantastic finalists… 🎉
🏆 Managed Service Desk of the Year 2024-25 (Large):
- Capgemini
- CGI
- Microland Clifford Chance
- Wipro Ltd
🏆 Managed Service Desk of the Year 2024-25 (Small-Medium):
- Evolve B G Limited
- ITRM Ltd
- Quorum Network Resources
- Wanstor
🏆 Service Desk of the Year 2024-25 (Small-Medium):
- DVLA
- Mid Mersey Digital Alliance (Mersey and West Lancashire Teaching Hospital NHS Trust)
- Moto Hospitality
- Pilgrim’s Europe
🏆 Service Desk of the Year 2024-25 (Large):
- BDO UK LLP
- Capgemini Technology Services India Ltd
- Unisys
- Serco
🏆 Service Transformation of the Year 2024-25:
- Discovery
- Rethink Mental Illness
- Serco
- Wipro Ltd
🏆 Best Service Desk CX 2024-25:
- PowerDesign Inc
- Railpen
- Unisys
- Wanstor
🏆 Service Desk Analyst of the Year 2024-25:
- Capgemini – Kaja Biazik
- London Business School – Tauya Macheka
- Moto Hospitality – Haider Lazim
- Unisys – Ayman Gachoura
🏆 Service Desk Team Leader of the Year 2024-25:
- Evolve BG Limited – Laura Drury
- Microland Clifford Chance – Gayathri Satyadev
- Reckitt – Gerald delaCruz
- Serco – Maxine Recina
- Unisys – Anita Geisberger
We cordially invite you to join us for our special Awards Gala evening to show support for the finalists and celebrate our industry’s successes.
Wna to join us for Spark26? Visit our conference and awards website for full programme, ticket and pricing details.
