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We’re delighted to announce the shortlist for the SDI Awards 2026!
This year’s entries showcased incredible dedication, innovation, and passion within the service desk and support community. The judges were truly impressed by the quality of submissions, making the selection process both inspiring and challenging.
Our shortlisted finalists will be presenting to the judging panel virtually from Monday, October 13th.
Congratulations to everyone who made the shortlist – we wish you the very best of luck in the next stage of the awards journey.
Without further ado, we proudly present the SDI Awards 2026 shortlist…
🏆 MSP Service Desk of the Year 2026
- ADM Computing
- Akita Systems Ltd
- Evolve
- ITRM Limited
- N3i
- RedZone Technologies
- SCC
- Texaport
- Unisys
🏆 Service Desk of the Year 2026 (Small-Medium Team):
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Australian Financial Complaints Authority
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Parliamentary and Health Service Ombudsman
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Persimmon Homes
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Railpen Limited
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Seneca Gaming Corporations
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Wajax Limited
🏆 Service Desk of the Year 2026 (Large):
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Capgemini Technology Services India Ltd
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Manchester Metropolitan University
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Mid Mersey Digital Alliance
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NFU Mutual
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SCW
🏆 Service Transformation of the Year 2026:
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Akita Systems Ltd
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Atos
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Festo SE & Co. KG
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Manchester Metropolitan University
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Nestle
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Vodafone
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Wanstor
🏆Technology and Innovation Award 2026:
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Atos
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Mid Mersey Digital Alliance
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Power Design Inc
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Runshaw College
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Schroders Personal Wealth
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Unisys
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Wanstor
🏆 Service Desk Customer Experience of The Year 2026:
- Emerald Publishing
- Evolve
- Festo SE & Co. KG
- NFU Mutual
- Railpen Limited
- SCW
- Unisys
🏆 Service Desk Analyst of the Year 2026:
- Aaron Allsop – Linney
- Arjun Gorasia – Parliamentary and Health Service Ombudsman
- Arun E – Capgemini Technology Services India Limited
- Jason Kinney – NBCUniversal
- Michael Montgomery – Wanstor
- Rhiannon Bennett – Runshaw College
- Tyler Ainsworth-Clark – Persimmon Homes
🏆 Service Desk Team Leader of the Year 2026:
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Andrew Buchanan – Wanstor
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Ayyoub Gachoura – Unisys
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Charlie Evans – ITRM Limited
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Craig Guy – Linney
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Gregory Casarez – NBCUniversal
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Monalisa Sahu – Capgemini Technology Services India Limited
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Wiktor Marek Stróżyk – Computacenter Poland
We cordially invite you to join us for our special Awards Gala evening to show support for your company and celebrate its successes.
Are you an SDI member?
Don’t miss out on our exclusive discounts and special offers, please take a look at our special rates here. We are excited to welcome you in March 2026 and look forward to an unforgettable evening together! 🎉
