ITIL® Foundation Course (Aligned to New ITIL/ITIL 5) (eLearning)
Self-paced
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ITIL® Foundation Version 5
eLearning course
The ITIL 5 training that fits around you
The new ITIL introduces evolutions that make the framework more practical, flexible, and relevant for people working with digital products and services — across roles, teams, and organisations of all sizes. It offers guidance that works across the entire organisation, from leadership and strategy through to day-to-day operations, helping teams collaborate more effectively, align priorities, and consistently create value in both stable and fast-changing environments.
The ITIL® Foundation course introduces the Value System (VS), which describes how all the components and activities of an organisation work together to enable value creation. The ITIL VS supports a wide range of ways of working, including Agile, DevOps and Lean, alongside more traditional process and project management approaches, providing a flexible, value-oriented operating model.
Essential voucher includes: Exam, Online Proctoring, Official Training Materials, Official eBook
Lowest price for SDI Members
SDI Members on Premium or Enterprise plans automatically get the lowest prices on all our training courses, but if you’re not a Member yet don’t worry. Simply book the course at the non-member price and we’ll include a one year Premium Membership! You’ll get exclusive Premium resources, Member prices, free in-person event places and more.
If you already have Premium or Enterprise Membership, simply log in to book at the special Member price.
What skills will you acquire?
Digital Transformation
Learn the processes involved in transforming IT systems to support a digital model. Learn how to collaborate with stakeholders, manage and lead plans.
Continual Improvement
Learn to align organizational practices and services with evolving business needs by continuously improving products, services, and management practices.
AI and Automation
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Offical PeopleCert Platinum Partner
Self-paced
Device-friendly & mobile-optimised
Interactive
What Will You Learn?
Learners will gain a clear understanding of the ITIL framework, including how organisations can use it to design, deliver, and continually improve services in today’s fast-changing environments.
Information and technology
See how Information and Technology can support and enable IT Asset Management to deliver improvements, providing tools and systems for effective asset tracking, management, and optimisation.
Partners and suppliers
Explore the role of partners and suppliers in IT Asset Management, understanding how to collaborate effectively to enhance asset management practices and leverage external expertise and resources.
The ITIL capability model
Discover how the capability criteria support the practice’s capability development, ensuring alignment with industry best practices and organisational requirements for effective IT Asset Management.
Practice success
Learn strategies for succeeding with IT Asset Management and understand how it is supported by the ITIL guiding principles, ensuring the establishment of robust asset management practices to achieve business goals and optimise asset value.
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What You'll Gain
At the end of this two-day course, participants will understand the following:
- Key concepts in the ITIL®5 framework that builds upon Lean, Agile, DevOps, and other practices, and how these enable business value to be co-created
- The Seven Guiding Principles of ITIL®5
- The ITIL Service Value System
- The Four Dimensions of Service Management
- An introduction to ITIL Management Practices
All SDI courses are delivered by qualified, professional trainers who combine decades of industry experience, valuable ITSM & Service Desk knowledge, with real-world exposure to the latest learning techniques and trends. That’s why we are the choice for so many of the UK and Europe’s most successful ITIL® aligned Service Desk and Service operations teams.
Certification Requirements
Self-paced 
£14,325 each (exc. VAT)
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Added To Your Basket
ITIL® Foundation Course (Aligned to New ITIL/ITIL 5) (eLearning)
- Self-paced
-
£14,325 (exc. VAT)
What Would You Like To Do Next?
ITIL® Foundation Course (Aligned to New ITIL/ITIL 5) (eLearning)
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16th December - 01st January 1970 (-20437 Days)
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£14,325 (exc. VAT)