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ITIL® Service (Version 5) – eLearning

ITIL® Service (Version 5) – eLearning

Self-paced

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£1510 each (exc. VAT) Includes Premium
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£910 each (exc. VAT) Price with Premium
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ITIL® Service (Version 5)

eLearning course

ITIL Service (Version 5) equips you with the expertise to deliver resilient, high-performing digital services across the full lifecycle. It provides structured guidance for managing service relationships, service levels, operational reliability, and continual improvement, ensuring consistent performance, resilience, and measurable customer outcomes.

The ITIL training that fits around you

The ITIL® Service eLearning course is a flexible way to learn and build on your ITIL Foundation certification.

This course forms part of PeopleCert’s ITIL 5 framework.

Essential voucher includes: Exam, Online Proctoring, Official Training Materials, Official eBook

Lowest price for SDI Members

SDI Members on Premium or Enterprise plans get the lowest prices on all our training courses, but if you’re not a Member yet don’t worry. Simply follow the links to buy Membership then once you have your login details return to book training, your discount will apply automatically.

If you already have Premium or Enterprise Membership, simply log in to book at the special Member price.

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Offical PeopleCert Platinum Partner

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Self-paced

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Device-friendly & mobile-optimised

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Interactive

What Will You Learn?

Digital Products and Services

Understand the key concepts of digital product and service management and how they support value and performance from a service perspective.

Service Value Co-Creation

Explore how services enable the co‑creation of value with customers, partners, and stakeholders across the lifecycle.

Experience-Led Service Quality

Learn how to apply human‑centred, experience‑led design to improve the perception and quality of services.

Resilient and Adaptable Services

Discover how to develop resilient, sustainable, and adaptable services to respond effectively to change.

Strategy and Service Alignment

Gain a clear understanding of how services connect strategic intent with consistent performance and value creation.

Stakeholder‑aligned services

Explore how services align with real stakeholder needs to ensure relevance, clarity, and deliver measurable outcomes.

Continual improvement

Examine how to use continual improvement and evidence‑based decisions to increase value and reduce waste.

Service governance and innovation

Learn how practical governance supports compliance, risk management, and responsible innovation.

AI‑enabled service delivery

Understand how AI and automation enhance service capability while maintaining trust and accountability.

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What You'll Gain

Industry-recognised framework

Showcase your in-depth knowledge of ITIL practices and work towards your ITIL Transformation certification.

Employers’ first choice

Demonstrate your practical understanding of how modern organisations manage digital products and services, skills that are in high demand across industries worldwide.

New career opportunities

Advance your career in IT with an ITIL certification, opening doors to new roles and opportunities in the evolving tech landscape.

A young man wearing glasses and a light brown shirt stands smiling whilst holding a laptop. Behind him, large computer monitors display lines of code in a modern office—a perfect setting for ITIL® 4 Practitioner: Release Management eLearning.

Certification Requirements

What do I need before I can gain this certification?

This module requires the completion of:

  • Any ITIL 4 certification or ITIL Foundation (Version 5) or ITIL Foundation Bridge (Version 5)

 

You will need to take and pass the exam within 12 months to become certified.

This elearning course is suitable for IT professionals in a variety of roles, including:

  • Service Manager
  • Service Delivery Manager
  • Service Desk Manager
  • IT Operations Manager
  • Service Operations Manager
  • Service Owner
  • Service Management professionals
  • Service Delivery / Operations leads
Time and date Self-paced
Lock Price: £1,510
each (exc. VAT)

£1,510 each (exc. VAT)

£1,510 (exc. VAT)
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