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We’re delighted to announce the shortlist for the SDI Awards 2027!
This year’s entries showcased incredible dedication, innovation, and passion within the service desk and support community. The judges were truly impressed by the quality of submissions, making the selection process both inspiring and challenging.
Our shortlisted finalists will be presenting to the judging panel virtually from Tuesday, October 13th.
Congratulations to everyone who made the shortlist – we wish you the very best of luck in the next stage of the awards journey.
Without further ado, we proudly present the SDI Awards 2027 shortlist…
🏆 MSP Service Desk of the Year 2027 (Small to Medium Enterprise)
- ADM Computing
- Atmosera
- Everything Tech Group
- SIPS Education
- Texaport
🏆 MSP Service Desk of the Year 2027 (Large Enterprise)
- Atos
- Unisys
- Wanstor
🏆 Service Desk of the Year 2027 (Small Team):
- Berkadia
- DVLA
- Moto Hospitality Ltd
- Pilgrim’s Europe
- Railpen
- The Access Group
🏆 Service Desk of the Year 2027 (Medium to Large Team):
- BDO UK LLP
- Betsi Cadwaladr University Health Board
- Cadent Gas Ltd
- NBC Universal
- OCU Group
🏆 Service Transformation of the Year 2027:
- Atmosera
- Kappture
- MTN Cameroon
- Nestle
- OCU Group
- Persimmon Homes
- SCC
🏆Technology and Innovation Award 2027:
- BDO
- LastTech
- Northumbria University Digital Services Limited
- Railpen
- Unisys
- Wanstor
🏆 Service Desk Customer Experience of The Year 2027:
- CGI
- Heraeus Consulting & IT Solutions
- National Institute of Teaching
- Persimmon Homes
- SCC
- Wanstor
🏆 Service Desk Analyst of the Year 2027:
- Abdirahman Ali – BDO UK LLP
- Ian Walls – Railpen
- Jack Hopperton – CGI
- Kevin Wright – Linney
- Mark McCormack – CGI
- Tim Williams – Atmosera
- Viktoria Keller – Unisys
🏆 Service Desk Team Leader of the Year 2027:
- Abdul Latif – Specsavers
- Alexandru-Traian Harnu – SCC
- Aman Khare – Kyndryl
- Crina Razoare – CGI
- Nicola Hillen – DVLA
- Ryan Simpson – Persimmon Homes
We cordially invite you to join us for our special Awards Gala evening to show support for your company and celebrate its successes.
Are you an SDI member?
Don’t miss out on our exclusive discounts and special offers, please take a look at our special rates here. We are excited to welcome you in March 2027 and look forward to an unforgettable evening together! 🎉
