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Virtual
Behind The Scenes With AI Agents
Learn how AI agents work behind the scenes in ITSM to automate processes, reduce overhead, and deliver seamless enterprise service experiences.
Virtual
How Domino’s Pizza Built a High-Performing, Customer-Obsessed Service Desk
Learn how AI agents work behind the scenes in ITSM to automate processes, reduce overhead, and deliver seamless enterprise service experiences.
Virtual
ITSM Tools Demo Day – USA Time Zone
Set to Level Up Your Service Desk? Get ready to meet 8 ITSM wizards who will unveil their magic solutions, designed to transform your service desk from ‘meh’ to ‘magnificent’!
Virtual
Driving Service Improvement: Making the Most of What You Already Know
Service desk leaders: discover how to do more with what you have, spot overlooked wins, and build momentum through smart, sustainable changes. Register here...
Virtual
Service Desk Success Summit: Unlocking Best Practices and Benchmarking Brilliance!
Join us for a day brimming with enlightening presentations, engaging sessions, and the opportunity to hear industry experts share their journeys to service desk success!
Virtual
It’s not always the destination: Experience a modern ITSM with Freshservice’s Journeys
This webinar is perfect for IT leaders ready to transform their service delivery from reactive ticket management to a proactive, modern IT that connects the entire organisation.
In-Person
XLAs In Action: The Stories Behind The Success
Hosted by SDI & the XLA Institute join us live from New York, at 30 Rockefeller Plaza, this October for a ground breaking event on experience management and XLAs.
Virtual
Mastering AI and Automation for Seamless Support
Join us for our “AI & Automation in Action Summit,” a vibrant virtual event designed for service desks looking to harness the power of artificial intelligence and automation....
In-Person
From £75
Service Desk Excellence: Unleashing the Fun in Continuous Improvement!
Get ready for “Service Desk Excellence: Unleashing the Fun in Continuous Improvement!” This exciting in-person event is tailored for service desk professionals eager to elevate...