Exclusive first look:

Service Desk Benchmarking 2024 Infographic

We’ve hand-picked some of the most interesting (and surprising) stats from our latest Service Desk Benchmarking research and created this handy Infographic – download it now to get the lowdown before the report is published!

Download this infographic and get some insights into:

✅ Do organisations expect their staffing levels to increase or decrease?

✅ How many people work from home?

✅ What are the top 5 types of ongoing internal training given to service desk analysts?

✅ How many hours of formal training do service desk analysts receive per year?

✅ What is the average annual salary for service desk analysts, service desk supervisors and service desk managers?

Download Infographic

Want to understand how to use benchmarking to drive improvement? Let’s chat!

Book a call with John Noctor at a time to suit you! 

Our Chief Delivery Officer and co-author of the Benchmarking Report 2024 is always happy to chat about your business challenges and help you amp up your service desk strategy.