Skip to content

Service Desk Analyst Qualification Course: Choose your date Down arrow

Our Work

Our Work

Typeclose

Case Studies & Results

Talk to Us!

Check out SDI’s Training Calendar to book courses online for yourself or your team. Whether you’re looking for individual learning or team development, SDI also offers bespoke In-House’ training—a popular choice for larger service desks and MSPs. Our flexible solutions can be tailored to your needs, delivered virtually or face-to-face, and focused on your team’s current challenges and goals.

Have questions about SDI training or any of our other services? Reach out to us using this form —we’re here to help!

We look forward to supporting your team’s success.

A smiling woman in a brown jumper sits at a table, looking at her laptop screen with one hand on her chest and wearing earphones—celebrating The University of Portsmouth Achieve 3 Star Customer Led Certification. A mobile lies next to her on the table.

About You

Bringing Success To Our Customers

View all work Down arrow
From Two Stars to Four: Ulster University’s Service Desk Certification Journey

From Two Stars to Four: Ulster University’s Service Desk Certification Journey

Learn More
SDC Journey Update: How Railpen Continues to Build on Success

SDC Journey Update: How Railpen Continues to Build on Success

Learn More
King’s Service Centre Continual Improvement Story

King’s Service Centre Continual Improvement Story

Learn More
How Service Desk Certification Helped Pilgrim’s Europe Drive Measurable Business Results

How Service Desk Certification Helped Pilgrim’s Europe Drive Measurable Business Results

Learn More

Talk to Us!

Use this form to contact us with any questions about Service Desk Certification, SDI Support Services or any current challenges you are facing. SDI’s mission is to support and inspire service desk and support teams to be even more brilliant. Get in touch today and see what we could achieve together!

A smiling man wearing glasses and a tan polo neck jumper works on a laptop at a desk. The text says, Learn How to Drive Service Improvement and Success at Your Organisation. The background is blurred with warm lighting.
Betsi Cadwaladr University Health Board achieves Certification

Betsi Cadwaladr University Health Board achieves Certification

Learn More
King’s Service Centre Continual Improvement Story

King’s Service Centre Continual Improvement Story

Learn More

Talk to Us!

Use this form to contact us with any questions about Service Desk Certification, SDI Support Services or any current challenges you are facing. SDI’s mission is to support and inspire service desk and support teams to be even more brilliant. Get in touch today and see what we could achieve together!

A smiling man wearing glasses and a tan polo neck jumper works on a laptop at a desk. The text says, Learn How to Drive Service Improvement and Success at Your Organisation. The background is blurred with warm lighting.