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We are thrilled to announce the finalists for the SDI Awards 2027!
This year’s entries have been nothing short of incredible, bursting with dedication, innovation and heart from right across the service and support community. Our judges were blown away by the achievements shared, which made every decision as exciting as it was tough!
A massive congratulations to every one of our finalists! Your hard work, passion and brilliance have brought you here, and we can’t wait to celebrate with you on the journey ahead.
So now, let’s proudly introduce the SDI Awards 2027 finalists…
🏆 MSP Service Desk of the Year 2027 (Large Enterprise)
- Atos
- Unisys
- Wanstor
🏆 MSP Service Desk of the Year 2027 (Small to Medium Enterprise)
- ADM Computing
- Atmosera
- SIPS Education
- Texaport
🏆 Service Desk of the Year 2027 (Medium to Large Team)
- Betsi Cadwaladr University Health Board
- BDO
- OCU Group
🏆 Service Desk of the Year 2027 (Small Team)
- Berkadia
- DVLA
- Pilgrim’s Europe
- Railpen
🏆 Service Transformation of the Year 2027
- Kappture
- MTN Cameroon
- Nestle Spain
- OCU Group
🏆Technology and Innovation Award 2027
- BDO
- LastTech
- Northumbria University Digital Services Limited
- Wanstor
🏆 Service Desk Customer Experience of The Year 2027
- CGI
- Persimmon Homes
- SCC
- Wanstor
🏆 Service Desk Analyst of the Year 2027
- Abdirahman Ali– BDO
- Kevin Wright – Linney
- Tim Williams – Atmosera
- Viktoria Keller – Unisys
🏆 Service Desk Team Leader of the Year 2027
- Alexandru-Traian Harnu – SCC
- Crina Razoare – CGI
- Nicola Hillen – DVLA
- Ryan Simpson – Persimmon Homes
Want to cheer on your team in person? Join us at the SDI Awards Dinner to celebrate your organisation’s success alongside the best in the service and support community!
Are you an SDI member?
Members get exclusive discounts and special offers, so take a look at our member rates here. We can’t wait to welcome you in March 2027 for a night to remember! 🎉
