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Virtual
Beyond Benchmarking
Join us to explore how the next-generation of intelligent, empathetic, and improvement-led service desks can transform IT into a true driver of business success.
Virtual
ITSM : de centre de coûts à levier stratégique pour l’entreprise
Rejoignez-nous aujourd’hui pour découvrir comment faire de l’ITSM un levier stratégique et optimiser l’efficacité de vos services IT.
In-Person
SDI Conference: Spark 26
Get ready to ignite bold ideas, illuminate the future of ITSM, and innovate with the best at the SDI Spark26 Conference—where service excellence takes centre stage!
Virtual
Copilot Tools For ITSM: Empowering the People Behind the Tickets
Join us at ITSM Tools Day to explore how copilots are empowering modern service desks.
Training And Development
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Virtual
ITIL® Foundation Course (Aligned to New ITIL/ITIL 5)
Virtual
ITIL® Foundation Course (Aligned to New ITIL/ITIL 5)
Virtual
ITIL® Foundation Course (Aligned to New ITIL/ITIL 5)
Latest Resources
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26.02.26
AI in Service Management: Why Data & Readiness Matter
Mind the Gap: Why Data and Organisational Readiness Determine AI Success in Service Management By Darren Rose, Service Transformation Partner, FSP AI...
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20.02.26
Seeing Clearly in an Always-On Service World
Seeing Clearly in an Always-On Service World By Simone Jo Moore, SJM HumanisingIT Service environments are not short on capability. Toolsets are...
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19.02.26
Experience isn’t just part of the service, it is the service
Experience isn’t just part of the service, it is the service By Charlie Whitehead, Head of Operations Excellence, Computacenter For years, the only...
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