Login
Register
Upcoming Events
View All Events
Virtual
It’s not always the destination: Experience a modern ITSM with Freshservice’s Journeys
This webinar is perfect for IT leaders ready to transform their service delivery from reactive ticket management to a proactive, modern IT that connects the entire organisation.
Virtual
The XLA Journey: From The Peak To The Slopes-Part 1
Join us for Part 1 of this ground breaking event, experience inspiring success stories and learn how Experience Level Agreements are reshaping service delivery from the inside out.
Virtual
Mastering AI and Automation for Seamless Support
Join us for our “AI & Automation in Action Summit,” a vibrant virtual event designed for service desks looking to harness the power of artificial intelligence and automation.
Virtual
The Road To World Class: How Runshaw Became The 1st Educational Organisation to Achieve 5 Star Certification
How does a College based in Lancashire UK, become the first academic institution and public sector organisation to achieve ‘World – Class’ Service Desk Certification status? How did...
Training And Development
View All Courses
Virtual
Service Desk Manager
Virtual
ITIL®4 Foundation Course
Virtual
Service Desk Manager
Latest Resources
View all Resources
10.09.25
Escape the Cubicle (or Home Office)!
6 Fun Reasons To Get Away From Your Service Desk Whether you’re staring at the same four walls in the office or in your home office, even the most...
Read More
02.09.25
Service Desk Manager – Professional Standard
Service Desk Manager (SDM) Professional Standard Service Desk Institute (SDI), in collaboration with PeopleCert—a global leader in the examination and...
Read More
27.08.25
Delivering More Than Pizza: How Domino’s Built a High-Performing, Customer-Obsessed Service Desk
What if your Service Desk could be more than a support function? What if it could be recognised as a high-performing team that leads change, delights...
Read More