Becoming a Professional member of the Service Desk Institute gives you a range of individual benefits including access to our research reports and fantastic discounts on training courses.

Professional members also receive one free event place per year. Attending an event is a fantastic way to network with other members who may share your service desk challenges. This membership option was designed for individuals who don’t need to cover a team or desk but do want to join SDI’s global network.

Professional Membership Includes:

• Personal training discount

• Discounted Conference tickets

• 5 free spaces at our virtual ITSM events per year (exclusive to members)

• “Ask The Experts” Service Improvement discounts

• Personal use of the SDI logo

• Access to MetricNet Service Desk Toolkit templates & calculators

• Personal access to premium content in the online SDI Resource Library