Becoming a Professional member of the Service Desk Institute gives you a range of individual benefits including access to our research reports and fantastic discounts on training courses.

Professional members also receive one free event place per year. Attending an event is a fantastic way to network with other members who may share your service desk challenges. This membership option was designed for individuals who don’t need to cover a team or desk but do want to join SDI’s global network.

Professional Membership Includes:
  • Personal training discount
  • Discounted Conference tickets
  • One free event place
  • Personal use of SDI logo
  • Personal access to the online SDI Resource Library
  • Exclusive member reports & Webinars

Professional Membership




Need help?

To speak to our Membership team, please call us on +44 (0)1689 889100 or complete the form by clicking the button below.

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“One of the most noticeable differences from achieving four-star to five- star, was seeing how everyone in the team contributed and played a part in the achievement – you could taste the success!”

Kirsty Watson,

Lead Service Manager for Employee Services