In-House Training Courses, Qualifications & Workshops

In-House Training with SDI… We’ll meet your unique requirements!

Training and developing your team as well as gathering new ideas and solutions for your service is vital. Minimize time spent away from the service desk by bringing training and development workshops to you!

Every type of SDI training course or workshop can be delivered in-house, either in person or virtually, at a time (and time zone) that suits you! So wherever you and your team are in the world, we can bring the classroom to you, with one of our brilliant, experienced and industry loved trainers.

With over 30 years of experience working with service desk teams across a variety of industries, sectors and locations, SDI can advise on the best learning and development courses for your team, to provide the best return on investment for your business.

Benefits of Training In-House

Bringing the experts to you in-house often results in significant savings for your team.

SDI can design a bespoke programme just for your team which focuses on the areas that you want to develop.

Training In-House minimises time spent away from the service desk.

We can pair you with the best trainer for your industry/ goals to help you gain the most value from your sessions.

Flexibility options such as choosing to split team and sessions into morning and afternoon.

Choose the days that suit your service and your team.

“Course material was well laid out for easy learning, easy to follow & good examples.”

“Great fun, enjoyed the training and the trainer. Informative session.”

“The right amount of time was spent on all sections and covered all areas well.”

“The course is extremely useful especially for new Service Desk Analysts.”

“A very good informative course with good and engaging delivery.”

“An inspirational experience. Thank you!”

“Really enjoyed the practical breakout sessions to put the skills into practice.”

“I think the course was perfect. All fitted perfectly!"

View All Courses

Search and filter, all SDI courses and qualifications can be delivered In-House.

Find a Course

How To Book

Enter your details in the form below, including which courses you might be interested in having delivered at a time that suits you. One of our friendly advisors will get back to you within 48 hours to recommend the best options.