1-5 October 2018 What is IT Service Week? Only the best week ever! …It’s a week long event created by SDI to help IT professionals, service desks and IT organisations shout about how brilliant they are, all from the comfort of your own office! There are also two IT Service Week 2018 Award titles to win… Each year we create a survey for IT service desks to share with their customers (either internal or external end users) which they fill in to vote for the best service desk analyst and best service desk team for 2018. Voting has now closed, visit the ITSW Awards announcement blog to find out who are this year’s winners! Who can join in? IT Service Week is aimed at anyone and everyone in the ITSM industry. It’s a time to take stock of all your hard work and tell the world how brilliant you are by celebrating with our amazing community of IT service professionals. Taking part is easy because anything goes! Make a note in your calendars for next year’s #ITSW19 which will fall in October 2019. The theme… Each year we choose a different theme to inspire the celebrations in IT Service Week. This year’s theme was MAGIC! Take a look at what everybody got up to >> Visit the ITSW18 Event Preparation Page>> to see this year’s agenda.