Customer-Driven IT Service Desk: Why and How?

Posted on Tuesday 30 April 2019.

Webinar: Customer-Driven IT Service Desk: Why and How?

 

When you’re seeking to develop your service it’s not always easy to know where to focus your efforts.

Watch the recording of this webinar with Pasi Nikkanen, Chief Product Officer at HappySignals, that took place on 29 April 2019, exploring the benefits of focusing on making your service desk customer-led and best practice tips to help you get it right.

You will hear why you need to make employee satisfaction a key metric for measuring the success of your internal services, where to start, and insights from real customer case studies.

Special announcement from HappySignals and SDI!

Are you a corporate SDI member, or in the Service Desk Certification programme?

You can apply for a FREE 3 month trial of HappySignals. The first trials will start in June so be quick!

 

More useful resources:

 

 

 

 


Share This Page

           

Comments

Leave a Reply

XHTML: You can use these tags: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>

MESSAGE US
close slider
  • Feel free to get in touch. To ask a question directly please submit your message using the form below.
  • Can we send you updates and offers to help you be brilliant?
  • This field is for validation purposes and should be left unchanged.
X