Virtual Event: 5 Star Managed Service Providers, December 2021

We were joined by some brilliant speakers from world-class managed service providers.

During this event we discussed what best practice looks like for Managed Service Providers and learnt what MSPs can share with internal service desks.

You can watch the live session recordings here!

How MSPs can complement internal IT teams

Quick wins to measure Customer Satisfaction & promote MSP growth

Simon Moore, Technical Services Director, Select Technology
Graham Wall, Chief Revenue Officer, Customer Thermometer

Cyber resilient IT service

Focus on 5

Todd Gifford, Cyber focussed CTO at Optimising IT
Dorina Kocsis-Cristea, Digital Office Director, Stefanini

Measuring Employee Satisfaction and Reward & Recognition

A Day in the Life of an MSP – Best Practice Guide

Ros Prosser-Evans, Operations Manager, CGI
Patrycja Sobera, Rocky McGuire and Vera Faludi, Unisys

Discussion- MSP Best Practice with CANCOM and Air IT

Tessa Troubridge, CEO at the SDI, is joined by Paige Smith, Senior Service Delivery Manager at award winning Air IT and Chris Cawdell, Head of Managed Services at CANCOM

With thanks to our event partner:   


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