Our ITSM Tools Demo Day took place on 15th October 2020.
You can revisit the live demos by watching the recordings below.
Accessing service desk analytics through ITSM tools is becoming more integral as data helps us to faster identify problems, find quick-win improvements, predict resource requirements and demonstrate value to the business.
This Demo Day focused particularly on the essential data and analytics features of ITSM tools.
We have curated a selection of top ITSM software suppliers so you can see how their tools will help you analyse and optimise your IT performance. Please enjoy revisiting the demos below – and don’t forget if you need help, we’re here!