Training  >  Service Desk Analyst

Service Desk Analyst


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This training qualification course equips the support analyst with the skills and knowledge essential to delivering excellent levels of customer service and support.

This course consists of ten modules, you can find these below.


To find out more about SDI's Service Desk Analyst course download the SDA brochure.

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Course Calendar    |   Download Brochure for course outline  |  APMG Exam

Be Involved

  • Service Desk Training

    Service Desk Analyst

    08 - 10 May, Leeds

  • Service Desk Training

    Senior Analyst to Team Leader

    15 - 16 May, Birmingham

  • Service Desk Training

    Service Desk Manager

    15 - 18 May, Kent

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