#SDI19 – The Conference For Service Desk Leaders The only truly dedicated conference for the service desk industry, #SDI19 is the 32nd service desk conference hosted by SDI. Taking place over three days from 25-27 March 2019, this event will bring together a record number of IT service professionals from over twenty countries and from every industry imaginable… With world class keynote speakers, five practical breakout tracks, and the IT Service & Support Awards on the evening of Tuesday 26 March, #SDI19 promises something for everyone; leaving delegates brimming with new ideas and best practice knowledge to help solve their organisation’s latest IT service challenges. Be our guest at this unique gathering of service management professionals and discover how brilliant IT service can transform your business. For every service desk who aspires to be brilliant, this is the one event of the year not to be missed! To be kept up to date with the latest SDI19 news, please complete our ‘Register Your Interest in SDI19’ form on this page.