spark conference

Spark Conference 2023 in Numbers [Infographic]

We hosted Spark23, our annual conference, only a month ago. We delivered an immersive experience that crossed the borders. Dive into ‘Spark23 in Numbers,’ our infographic capturing the essence of this unforgettable tech gathering!

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Unleashing the Power of Remote Support: LogMeIn Rescue’s Impressive ROI

In an era where remote work has become the new norm, organizations are continually seeking ways to enhance their IT infrastructure and support systems. One …

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Chief Experience Officer blog

The Chief Experience Officer’s Role in Elevating Customer Experience [Guide]

To stay ahead of the competition and meet customer expectations, many organisations are increasingly recognising the importance of the Chief Experience Officer (CXO) role. In this blog, we’ll delve into what they do for a company and discuss why having a CXO can be a game-changer for your business.

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customer centric culture blog

Building a Customer-Centric Culture: Best Practices for CX Leaders

We’ve compiled a list of best practices and invaluable insights on how to build and, equally importantly, maintain a culture that places your customers at the heart of everything you do.

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Spark23 conference

5 Things We’ve Learned at Spark Conference 2023

Our annual Spark event was a remarkable gathering of IT and ITSM professionals from all around the world! It provided a platform for any ITSM enthusiasts to connect, share ideas, and gain inspiration from best practices.

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We’re Delighted To Announce Our SDI Awards 2023 Winners!

We’re thrilled to send a big congratulations to this year’s winners and finalists of the 2023 SDI  Awards! Winning this award is a big deal. …

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Spark 23 Speaker Spotlight: Patrycja Sobera

SDI’s Annual Conference has rapidly become the annual “must-attend” event for IT and service desk professionals. While many in the industry are under constant pressure …

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