5 Amazing Applications of AI In ITSM Today

Posted on Wednesday 20 December 2023.

Companies around the world are utilising AI applications to enhance their procedures, optimise costs, avoid human mistakes, assist customers, improve customer experience, manage IT systems, and automate repetitive tasks. And as AI becomes more prevalent, its uses (and this list) will expand even further. We could even say that AI is taking the lead in

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AI-Powered Service Desk: We Tested Best AI Prompt Frameworks

Posted on Wednesday 23 August 2023.

When it comes to ChatGPT prompts, finding the right framework is key! It can totally transform your AI-generated responses, making them more accurate and on point. So, whether you’re a Service Desk Manager, a developer, a Marketer, a content creator, or just curious about the fascinating world of AI, exploring these commonly used ChatGPT prompt

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5 Dilemas Éticos de la Inteligencia Artificial

Posted on Tuesday 15 August 2023.

La humanidad está nuevamente creando una tecnología poderosa que puede hacer cosas asombrosas. En los últimos meses, hemos visto la creciente importancia de la IA en diferentes campos. La IA puede automatizar tareas como recopilar datos, responder correos electrónicos, probar software, manejar facturas, ayudar a los clientes e incluso crear contenido. No hay duda sobre

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Five Ethical Issues of AI in the Modern Workplace

Posted on Thursday 29 June 2023.

This blog post discusses the ethical issues of AI in the workplace. It covers the main points, highlights potential issues, and suggests the importance of ethical considerations in the context of AI implementation.

The Workplace Glossary: Guide to Modern Technology Talk

Posted on Thursday 8 June 2023.

We’ve compiled a list of popular AI terms you need to know today! Whether you’re a tech enthusiast or a curious novice, this list will help you understand the new branches of AI.

Conversational AI in Employee Experience

Posted on Tuesday 28 March 2023.

With the advent of conversational AI, companies are finding new ways to streamline internal processes and improve the overall employee experience by employing a bot-human hybrid model. From the IT helpdesk to HR support, conversational AI has revolutionised the way businesses communicate and interact with their employees. In this blog post, we’ll discover what employee

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