Improv Theatre – What’s That Got To Do With Business?

Posted on Tuesday 5 February 2019.

Neil Mullarkey, Author, Comedian and Coach will be joining us as a keynote at #SDI19. As well as hosting his session ‘7 Steps To Improve Your People Skills’ he will also be joining us for the Wednesday morning conference energiser… After an evening of sparkles and celebration at the SDI Awards, Day 2 of the

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Build Culture and Increase Revenue

Posted on Thursday 17 January 2019.

How to rid your organisation of politics and create a massively high performing team   Imagine every one of your employees goes to work excited and energised by what they do. Bringing their ‘A’ game, solving problems, hitting deadlines, going the extra mile.  How would that change your organisation? Or better still imagine a world where

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How SDI19 will help you to become a brilliant Service Desk Manager

Posted on Wednesday 12 December 2018.

As told by a Service Desk Manager   Taking place on 25-27th March, SDI19 is the most significant annual gathering for the Service Desk and IT Service Management industry. Over 800 Service Desk Managers and professionals will gather to learn, share and grow together. By attending this year’s SDI19 conference, you have access to over

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Jeff Rumburg, Co-Founder & CEO of MetricNet Announced as Keynote at SDI19

Posted on Thursday 8 November 2018.

Blog post taken from newswire.com October 30, 2018 The Service Desk Institute has announced its speaker lineup for the 2019 annual conference in Birmingham, UK. MetricNet is pleased to announce that Jeff Rumburg, Managing Partner of MetricNet, has been invited to present a keynote address at the conference. For those interested in attending, SDI’s 32nd Annual Conference is

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Be Inspired, Network and Celebrate the IT Service & Support Industry at SDI19

Posted on Friday 12 October 2018.

We’re already looking forward to #SDI19 – the 32nd conference dedicated to service desk leaders. The three day jam packed event will take place from 25-27 March 2019 in Birmingham and we’re expecting to welcome a record number of IT service professionals from all over the globe. The three day event will kick off on

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