Delegation: 4 Stages to Skill and Empower your Team

Posted on Thursday 8 August 2019.

Blog post by Zena Everett, Executive Coach and Speaker on Career Strategy & Crazy Busy (business/personal productivity). Zena will join us as a keynote speaker at SDI20, which will be held at the Birmingham Hilton Metropole on 16-18 March 2020. To find out more about the event click here.   “My team would be great,

Read More



How SDI’s conference will help you to become a brilliant Service Desk Manager

Posted on Wednesday 7 August 2019.

As told by a Service Desk Manager   Taking place on 16-18th March, SDI20 is the most significant annual gathering for the Service Desk and IT Service Management industry. Over 800 Service Desk Managers and professionals will gather to learn, share and grow together. By attending next year’s SDI20 conference, you have access to over

Read More



5 Shortcuts To Build Your Resilience

Posted on Tuesday 30 July 2019.

By Rachel Hewitt-Hall, Managing Director at Excel Communications (HRD) Ltd   What I admire about Elon Musk (CEO of Tesla) is that he has turned his childhood dreams into reality! An all–electric car company as well as launching a rocket into space, which delivered cargo to the International Space station.  As you can guess, it’s not been an easy ride at times for Mr Musk. Being CEO of two major companies,

Read More



Improv Theatre – What’s That Got To Do With Business?

Posted on Tuesday 5 February 2019.

Neil Mullarkey, Author, Comedian and Coach will be joining us as a keynote at #SDI19. As well as hosting his session ‘7 Steps To Improve Your People Skills’ he will also be joining us for the Wednesday morning conference energiser… After an evening of sparkles and celebration at the SDI Awards, Day 2 of the

Read More



From Celebrity Service To Monkeys – There Was Something For Everyone At SDI

Posted on Wednesday 9 May 2018.

Guest blog post by Jon Morley, Head of Service Support at Dunelm   After being invited to attend the SDI conference for the first time, I was really excited for several reasons. Namely:  It was in a different venue to where I had been before (not to mentioned closer to home, given it was in

Read More



They’re Coming To Take Me Away!

Posted on Wednesday 7 February 2018.

Mike Matthews, gives us an insight into Artificial Intelligence and preparing to speak at SDI18   When I was asked if I’d like to present to a conference audience about the impact of analytics, robotics and AI, I mused over a strap-line that would get people’s attention and came up with “They’re coming to take me away”.

Read More



MESSAGE US
close slider
  • Feel free to get in touch. To ask a question directly please submit your message using the form below.
  • Can we send you updates and offers to help you be brilliant?
  • This field is for validation purposes and should be left unchanged.
X