Runshaw College IT Services Achieve 4 Star Business Led SDC Certification

Posted on Friday 19 April 2024.

About Runshaw College Runshaw College has provided high quality education for almost 50 years. Considered one of the most successful colleges in the UK, Runshaw College are renowned nationally for outstanding results, a friendly supportive culture and a focus on learners’ needs. They pride themselves in having the finest facilities in the region. IT Services

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Herefordshire and Worcestershire Health Care NHS Trust Achieve 2 Star Certification ⭐⭐

Posted on Tuesday 12 March 2024.

We spoke to Senior Application Support Specialist & SDI Co-ordinator, Lily Kainey and her team at the Trust to learn more about them and their Service Desk Certification (SDC) journey. Here’s what they had to say: The Trust Herefordshire and Worcestershire Health and Care NHS Trust are the lead provider of mental health, community and learning

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How Can Service Desk Analysts Instantly Enhance Their Skill Set & Customer Experience? 

Posted on Saturday 10 February 2024.

If you’re a Service Desk Analyst or you’re involved with customer focused communications and solutions in your organisation, you can enhance your skillset further and provide a world class customer experience – based on global methods of best practice. Working in a service desk & support team can be testing and demanding, especially for analysts

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Viewpoint: Global Head of Service Desk (Thoughts on learning for leaders)

Posted on Sunday 10 December 2023.

If you’re a Service Desk Manager or leader, how can you continue to improve your knowledge and skills to ensure you get the best from your team?   Managing an IT service desk can be very challenging at the best of times, especially in the everchanging landscape of hybrid and remote working, rapid AI adoption

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USA Contractors Power Design Inc achieve 4 star Service Desk Certification result

Posted on Monday 4 December 2023.

Power Design Inc is an innovative Design-Build, Multi-Trade Contractor operating across the United States, working across multiple construction trades. The company’s dedicated IT department consists of 5 distinct areas of IT; Infrastructure & Operations, Field Technology, Software Engineering, IT Programs & Technology Experience. The commitment of these divisions, and the IT department is to provide exceptional

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DVSA Achieve 4-Star Certification

Posted on Friday 13 October 2023.

Who are DVSA? DVSA is an executive agency of the UK Department of Transport (DfT). In June 2014, the Driving Standards Agency (DSA) and Vehicle and Operator Services Agency (VOSA) merged into a single agency, forming the DVSA, they employ just under 5000 staff. The Support Team proudly support DVSA’s commitment to ‘Keeping Britain’s roads

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