Service Desk Institute signs exclusive agreement with PeopleCert to deliver Service Desk exams globally

Posted on Thursday 9 May 2019.

Service Desk Institute (SDI), the worldwide organisation for setting best practice service desk standards in the IT service and support industry, recently selected PeopleCert, a global leader in the examination and certification industry, as the exclusive group to deliver SDI’s Service Desk Manager (SDM) and Service Desk Analyst (SDA) qualifications from June 1, 2019. Certifying



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