Build Culture and Increase Revenue
Posted on Thursday 17 January 2019.
How to rid your organisation of politics and create a massively high performing team Imagine every one of your employees goes to work excited and energised by what they do. Bringing their ‘A’ game, solving problems, hitting deadlines, going the extra mile. How would that change your organisation? Or better still imagine a world where
People (finally) Take IT Centre Stage
Posted on Friday 13 April 2018.
At #SDI18, James West of SITS Insight was reminded why people are so instrumental to IT success. Here are his highlights and thoughts on why the gospel of SDI is starting to change attitudes: For IT services to be successful, they must combine three elements: people/process/technology. But while the importance of this triumvirate is an
The Coming Enterprise Service Desk- How IT Can Lead the Way in Enterprise Services
Posted on Monday 5 March 2018.
How IT Can Lead the Way in Enterprise Services The Common Sense of Enterprise Services Guest Post By Jeff Rumburg, CEO and Angela Irizarry, Vice President and COO of MetricNet Jeff Rumburg & Bruce Duncan are hosting ‘How Deloitte UK Leveraged Metrics in Their Service Desk’ at #SDI18- The Conference For Service Desk Leaders next week. It’s not
The NOC Is Always Ready To Fight The Last War
Posted on Thursday 15 February 2018.
By Dominic Wellington, Director of Marketing, EMEA at Moogsoft Inc It’s important to learn from experience, but focusing too much on the past can blind you to the future. AIOps offers the promise of real-time insights to help experts work more efficiently and solve problems faster. It is said that armies are always
Meet Pepper the Humanoid Robot at SDI18
Posted on Monday 12 February 2018.
Take a look into the future of artificial intelligence and meet the robot that everyone is talking about… Pepper, the humanoid robot will be joining us at conference this year as one of our breakout speakers, as well as making a few surprise appearances along the way. Manufactured by SoftBank Robotics, Pepper was first introduced to
They’re Coming To Take Me Away!
Posted on Wednesday 7 February 2018.
Mike Matthews, gives us an insight into Artificial Intelligence and preparing to speak at SDI18 When I was asked if I’d like to present to a conference audience about the impact of analytics, robotics and AI, I mused over a strap-line that would get people’s attention and came up with “They’re coming to take me away”.